Hello everyone, I have spent days trying to solve the backup problem. Most sites are all 2009 to 2011, but nothing current.
I have "scned" and also got the log but M/S instructions are too complicated and I don't want to save the damaged copies, just want it to stop hovering at 57% when backing up. I have attached a file of details including specs of PC 7/32 Pro., and external. Thank you so much to the genius that can help. 62, disability pension and going Ga Ga.
Got this instruction from Microsoft Support
Error 0x80070002:
1) Start/cmd/rightclick open cmd promp with "Run as Admin,
enter sfc / scannow, press enter
Results show: Fixed some not all.
2) Do 1) enterfindstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
3) How to manually replace a corrupted system file with a known good copy of the file
After you determine which system file was corrupted and could not be repaired through the detail information in the Sfcdetails.txt file, find where the corrupted file located, and then manually replace the corrupted file with a known good copy of the file. To do this, follow these steps:
Note You may be able to get a known good copy of the system file from another computer that is running the same version of Windows with your computer. You may perform a System File Checker process on that computer to make sure the system file that you intend to copy is a good copy.
Take administrative ownership of the corrupted system file. To do this, at an elevated command prompt, copy and then paste (or type) the following command, and then press ENTER:
takeown /f Path_And_File_Name
Note The Path_And_File_Name placeholder represents the path and the file name of the corrupted file. For example, type takeown /f C:\windows\system32\jscript.dll. A screenshot for this step.
Grant administrators full access to the corrupted system file. To do this, copy and paste (or type) the following command, and then press ENTER:
icacls Path_And_File_Name /GRANT ADMINISTRATORS:F
Note The Path_And_File_Name placeholder represents the path and the file name of the corrupted file. For example, type icacls C:\windows\system32\jscript.dll /grant administrators:F.A screenshot for this step.
Replace the corrupted system file with a known good copy of the file. To do this, copy and paste (or type) the following command, and then press ENTER:
Copy Source_File Destination
Note The Source_File placeholder represents the path and file name of the known good copy of the file on your computer, and the Destination placeholder represents the path and file name of the corrupted file. For example, type copy E:\temp\jscript.dll C:\windows\system32\jscript.dll.
Repairing 1 components
2015-07-02 14:53:36, Info CSI 00000204 [SR] Beginning Verify and Repair transaction
2015-07-02 14:53:36, Info CSI 00000206 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-02 14:53:36, Info CSI 00000208 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-02 14:53:36, Info CSI 0000020a [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-02 14:53:36, Info CSI 0000020b [SR] This component was referenced by [l:158{79}]"Package_168_for_KB3068708~31bf3856ad364e35~x86~~6.1.1.0.3068708-604_neutral_GDR"
2015-07-02 14:53:36, Info CSI 0000020d [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-02 14:53:36, Info CSI 0000020e [SR] This component was referenced by [l:158{79}]"Package_168_for_KB3068708~31bf3856ad364e35~x86~~6.1.1.0.3068708-604_neutral_GDR"
2015-07-02 14:53:36, Info CSI 00000211 [SR] Repair complete
2015-07-02 14:53:36, Info CSI 00000212 [SR] Committing transaction
2015-07-02 14:53:36, Info CSI 00000216 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
I have "scned" and also got the log but M/S instructions are too complicated and I don't want to save the damaged copies, just want it to stop hovering at 57% when backing up. I have attached a file of details including specs of PC 7/32 Pro., and external. Thank you so much to the genius that can help. 62, disability pension and going Ga Ga.
Got this instruction from Microsoft Support
Error 0x80070002:
1) Start/cmd/rightclick open cmd promp with "Run as Admin,
enter sfc / scannow, press enter
Results show: Fixed some not all.
2) Do 1) enterfindstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
3) How to manually replace a corrupted system file with a known good copy of the file
After you determine which system file was corrupted and could not be repaired through the detail information in the Sfcdetails.txt file, find where the corrupted file located, and then manually replace the corrupted file with a known good copy of the file. To do this, follow these steps:
Note You may be able to get a known good copy of the system file from another computer that is running the same version of Windows with your computer. You may perform a System File Checker process on that computer to make sure the system file that you intend to copy is a good copy.
Take administrative ownership of the corrupted system file. To do this, at an elevated command prompt, copy and then paste (or type) the following command, and then press ENTER:
takeown /f Path_And_File_Name
Note The Path_And_File_Name placeholder represents the path and the file name of the corrupted file. For example, type takeown /f C:\windows\system32\jscript.dll. A screenshot for this step.
Grant administrators full access to the corrupted system file. To do this, copy and paste (or type) the following command, and then press ENTER:
icacls Path_And_File_Name /GRANT ADMINISTRATORS:F
Note The Path_And_File_Name placeholder represents the path and the file name of the corrupted file. For example, type icacls C:\windows\system32\jscript.dll /grant administrators:F.A screenshot for this step.
Replace the corrupted system file with a known good copy of the file. To do this, copy and paste (or type) the following command, and then press ENTER:
Copy Source_File Destination
Note The Source_File placeholder represents the path and file name of the known good copy of the file on your computer, and the Destination placeholder represents the path and file name of the corrupted file. For example, type copy E:\temp\jscript.dll C:\windows\system32\jscript.dll.
Repairing 1 components
2015-07-02 14:53:36, Info CSI 00000204 [SR] Beginning Verify and Repair transaction
2015-07-02 14:53:36, Info CSI 00000206 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-02 14:53:36, Info CSI 00000208 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-02 14:53:36, Info CSI 0000020a [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-02 14:53:36, Info CSI 0000020b [SR] This component was referenced by [l:158{79}]"Package_168_for_KB3068708~31bf3856ad364e35~x86~~6.1.1.0.3068708-604_neutral_GDR"
2015-07-02 14:53:36, Info CSI 0000020d [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-02 14:53:36, Info CSI 0000020e [SR] This component was referenced by [l:158{79}]"Package_168_for_KB3068708~31bf3856ad364e35~x86~~6.1.1.0.3068708-604_neutral_GDR"
2015-07-02 14:53:36, Info CSI 00000211 [SR] Repair complete
2015-07-02 14:53:36, Info CSI 00000212 [SR] Committing transaction
2015-07-02 14:53:36, Info CSI 00000216 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired