disconnects from internet

[nireman]

I recently installed windows 7.since then my computer keeps disconnecting from the internet. This happens most frequently when I am using the site moneysupermarket for some reason. ( I have been using this site to compare mortgage rates I dont know wether this is relevant or not). I need to reboot every time it happens and this fixes things, I can go on to other websites ( such as this one) without problems I do not have to turn the router off and on to repair things. hope you can help thank you

 

[Ian]

Hi nireman, welcome to the forums

What sort of internet setup do you have? For example, is your computer connected to a wired or wireless ADSL modem/router?

Does the network icon in the system tray provide any more information when the site disconnects? Sometimes it will offer a "repair" option and I'd be interested to know if this repairs your connection temporarily.

 

[nireman]

Hi nireman, welcome to the forums

What sort of internet setup do you have? For example, is your computer connected to a wired or wireless ADSL modem/router?

Does the network icon in the system tray provide any more information when the site disconnects? Sometimes it will offer a "repair" option and I'd be interested to know if this repairs your connection temporarily.

My system is a wired router, I tried to fix it with the ondoard diagnosis that appeared, It said the default gateway was not accessable but it did fix it.however after a few more pages of browsing it disconnected again.I do notice the the moneysupermarket and a couple of other websites I have this problem with seems to have quite a number of pop ups trying to load. i hope this helps

 

[Nibiru2012]

Have you tried do a hard reset of the router by pressing the reset button on the back panel? This will reset it to factory default settings.

Have you updated it to the latest firmware?

 

[nireman]

Have you tried do a hard reset of the router by pressing the reset button on the back panel? This will reset it to factory default settings.

Have you updated it to the latest firmware?

I have done these things ,the problem does not seem to be with the router.
the only thing I can see is that it happens most when there are pop ups on the website being blocked

 

[Nibiru2012]

If you're using Firefox browser, you can install the AdBlocker Plus plugin which will knock out the annoying pop-ups.