decipher error message

[Motor T]

Need help figuring this out. I get a error msg every time I start
Windows7. It mentions the file name. I just close it and go on about my
business. I'm trying to decipher this code so I can investigate further.
I think it has something to do with ATI Catalyst, but I'm not sure. I
don't understand the underpinnings of computers and programming so I
need help please. Thank you.

Problem signature:
Problem Event Name: APPCRASH
Application Name: kdbsync.exe
Application Version: 0.0.0.0
Application Timestamp: 4f430944
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our
privacy statement

offline:
C:\Windows\system32\en-US\erofflps.txt

 

[tigger]

Motor T writted thus:

Need help figuring this out. I get a error msg every time I start
Windows7. It mentions the file name. I just close it and go on about my
business. I'm trying to decipher this code so I can investigate further.
I think it has something to do with ATI Catalyst, but I'm not sure. I
don't understand the underpinnings of computers and programming so I
need help please. Thank you.

Problem signature:
Problem Event Name: APPCRASH Application Name: kdbsync.exe
Application Version: 0.0.0.0 Application Timestamp: 4f430944 Fault
Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault
Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset:
00000000 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional
Information 1: 0a9e Additional Information 2:
0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our
privacy statement

offline:
C:\Windows\system32\en-US\erofflps.txt

It was caused by a recent AMD/ATI catalyst update here, so it was a video
driver problem on my machine. The reply below with the exact instruction
for a fix from NetMngerNDF was the answer for our kdbsync.exe error...

http://forums.guru3d.com/showthread.php?t=362616

 

[Motor T]

Motor T writted thus:


It was caused by a recent AMD/ATI catalyst update here, so it was a video
driver problem on my machine. The reply below with the exact instruction
for a fix from NetMngerNDF was the answer for our kdbsync.exe error...

http://forums.guru3d.com/showthread.php?t=362616

Thanks for the info. I can run it as administrator but I'm having
trouble finding a 'video' tab in my AMD Engine. I tried uninstalling
the video transcoder stuff but no joy. Will continue with this
tomorrow. Thanks again.