Crash dump help

aalaptop · Jul 30, 2011

hi all,

about 3 weeks ago I built a new computer with windows 7, Asus motherboard, AMD Athlon II x4, 4 x 2gb Kingston ram etc and over the last 3 weeks I've had 10 BSOD. It seems to be random, ie not happening when I run a particular task. Unfortunately windows has not given me anything useful to go off. I really need a point in the right directions, ie is it ram or is it a software conflict etc. I've attached a zip of the .dmp files. Please if someone could point me in the right direction that would be great.

thanks!!!

Elmer BeFuddled · Jul 30, 2011

Hi aalaptop and Welcome to The Forum.

Well, there is good news!

Your dump files are all the same so should help in narrowing it down!

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Your latest dump file lists USBPORT.SYS Fri Mar 11 04:37:16 2011 as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Microsoft Security Essentials as AVG's replacement. Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the AVG Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

Do you have Daemon Tools / Alcohol 120 installed? If so, do a manual search for sptd.sys. If you find it:
The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!

Virtual Drives
Some alternatives to DT/Alcohol for drive emulation that do not use SPTD.SYS (In no order).
DVDFab. Very small at just over 1Mb installed and can emulate up to 18 drives.(My preference).
PowerISO (The program is a trial but the drive emulation is free forever).
Virtual CloneDrive

Drivers with Updates:

nusb3hub.sys Fri Dec 10 04:50:35 2010
nusb3xhc.sys Fri Dec 10 04:50:35 2010 A June 2011 set are availabe Here.

Please see these threads:

Helpful Things To Do.
How to get BSOD and crash debugging assistance.

Bugcheck Analysis:

Code:

 *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff88005977ff8, 2, 1, fffff80002e221ae}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff88005977ff8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e221ae, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030fd100
 fffff88005977ff8 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!memmove+25e
fffff800`02e221ae 48894118        mov     qword ptr [rcx+18h],rax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880009b0a10 -- (.trap 0xfffff880009b0a10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=2d35b1b2bc009810 rbx=0000000000000000 rcx=fffff88005977fe0
rdx=ffffffffff1d6000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002e221ae rsp=fffff880009b0ba8 rbp=0000000000000002
 r8=00000000000004d0  r9=0000000000000026 r10=0e40089a840064d0
r11=fffff88005977b30 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
hal!memmove+0x25e:
fffff800`02e221ae 48894118        mov     qword ptr [rcx+18h],rax ds:b2c0:fffff880`05977ff8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ecd2a9 to fffff80002ecdd00

STACK_TEXT:  
fffff880`009b08c8 fffff800`02ecd2a9 : 00000000`0000000a fffff880`05977ff8 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`009b08d0 fffff800`02ecbf20 : 00000000`00000005 fffffa80`08569d50 fffffa80`086a7f68 fffff880`05977b30 : nt!KiBugCheckDispatch+0x69
fffff880`009b0a10 fffff800`02e221ae : fffff800`02e07e15 fffff880`05977b30 00000000`00000002 fffffa80`0a1dba00 : nt!KiPageFault+0x260
fffff880`009b0ba8 fffff800`02e07e15 : fffff880`05977b30 00000000`00000002 fffffa80`0a1dba00 fffff880`110123ae : hal!memmove+0x25e
fffff880`009b0bb0 fffff800`02e0769a : fffffa80`08d21180 fffff880`05977b00 fffffa80`08d409a0 00000000`0000ff90 : hal!HalpDmaSyncMapBuffers+0x1bd
fffff880`009b0c60 fffff800`02e0a83f : fffffa80`08d21180 fffff880`05977b30 fffffa80`08d409a0 00000000`0000ff90 : hal!HalpDmaFlushScatterTransfer+0xae
fffff880`009b0cb0 fffff800`02e097d5 : fffffa80`0778f260 fffff880`05977b30 00000000`0000ff90 fffffa80`0a1dba00 : hal!IoFlushAdapterBuffers+0xaf
fffff880`009b0cf0 fffff880`042db07b : fffffa80`0876a1a0 fffffa80`0794ab80 fffffa80`0876a050 fffffa80`0876a1a0 : hal!HalPutScatterGatherList+0x85
fffff880`009b0d50 fffff880`042dbb0f : 00000000`ffffffff fffffa80`078f3180 fffffa80`0876a050 00000000`00000000 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x45f
fffff880`009b0e30 fffff880`042d966f : fffffa80`0876aeb0 fffffa80`0876a1a0 fffffa80`0876b050 00000000`00000022 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
fffff880`009b0e90 fffff880`042caf89 : fffffa80`0876a050 00000000`00000000 fffffa80`0876ae02 fffffa80`0876aeb0 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
fffff880`009b0ed0 fffff800`02ed910c : fffff880`02fd5180 fffffa80`0876aeb0 fffffa80`0876aec8 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`009b0f00 fffff800`02ed0765 : 00000000`00000000 fffffa80`078fbb60 00000000`00000000 fffff880`042cadb0 : nt!KiRetireDpcList+0x1bc
fffff880`009b0fb0 fffff800`02ed057c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`09fb8990 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f
fffff880`042db07b 4533c0          xor     r8d,r8d

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: USBPORT

IMAGE_NAME:  USBPORT.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c08

FAILURE_BUCKET_ID:  X64_0xA_USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f

BUCKET_ID:  X64_0xA_USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f

Followup: MachineOwner

Drivers:

Code:

fffff880`00eb7000 fffff880`00f0e000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`05ea3000 fffff880`05f16580   AF15BDA  AF15BDA.sys  Tue Apr 29 09:34:37 2008 (4816DD9D)
fffff880`04029000 fffff880`040b2000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`043c4000 fffff880`043da000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`04282000 fffff880`04297000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00d94000 fffff880`00d9f000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`11028000 fffff880`11030000   ASACPI   ASACPI.sys   Thu Jul 16 04:31:29 2009 (4A5E9F11)
fffff880`06871000 fffff880`0687c000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00d61000 fffff880`00d6a000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00d6a000 fffff880`00d94000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`019ba000 fffff880`019c2000   AtiPcie  AtiPcie.sys  Tue May 05 16:00:22 2009 (4A005486)
fffff960`00930000 fffff960`00991000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`06400000 fffff880`0642b000   AVGIDSDriver AVGIDSDriver.Sys Thu Apr 14 18:11:05 2011 (4DA72AA9)
fffff880`019b0000 fffff880`019ba000   AVGIDSEH AVGIDSEH.Sys Tue Feb 22 05:23:04 2011 (4D634838)
fffff880`061f3000 fffff880`061fe000   AVGIDSFilter AVGIDSFilter.Sys Thu Feb 10 04:59:37 2011 (4D5370B9)
fffff880`0420d000 fffff880`0425c000   avgldx64 avgldx64.sys Fri Jan 07 04:36:39 2011 (4D269857)
fffff880`0142b000 fffff880`0143a000   avgmfx64 avgmfx64.sys Tue Mar 01 12:25:15 2011 (4D6CE5AB)
fffff880`019a4000 fffff880`019b0000   avgrkx64 avgrkx64.sys Wed Mar 16 14:06:34 2011 (4D80C3EA)
fffff880`01240000 fffff880`012a0000   avgtdia  avgtdia.sys  Mon Apr 04 22:54:35 2011 (4D9A3E1B)
fffff880`05f17000 fffff880`05f1ae80   BdaSup   BdaSup.SYS   Tue Jul 14 01:06:40 2009 (4A5BCC10)
fffff880`019f8000 fffff880`019ff000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`041d1000 fffff880`041e2000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0611e000 fffff880`0613c000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`006c0000 fffff960`006e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`01600000 fffff880`0162a000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01974000 fffff880`019a4000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00d03000 fffff880`00d61000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01361000 fffff880`013d3000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`043b4000 fffff880`043c4000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`05f7c000 fffff880`05f8a000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`041b3000 fffff880`041d1000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`041a4000 fffff880`041b3000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`0195e000 fffff880`01974000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04400000 fffff880`04422000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`05f96000 fffff880`05f9f000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`05f8a000 fffff880`05f96000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`05f9f000 fffff880`05fb2000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`05f62000 fffff880`05f6e000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`11c8d000 fffff880`11d81000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`11d81000 fffff880`11dc7000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`00deb000 fffff880`00dff000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`00d9f000 fffff880`00deb000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`013e4000 fffff880`013ee000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01924000 fffff880`0195e000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01831000 fffff880`0187b000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff800`02e05000 fffff800`02e4e000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`11dc7000 fffff880`11deb000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`05bda000 fffff880`05bf3000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`05bf3000 fffff880`05bfb080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`05bcc000 fffff880`05bda000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`06055000 fffff880`0611e000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`0191b000 fffff880`01924000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`0431e000 fffff880`0433c000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0433c000 fffff880`0434b000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00ba7000 fffff800`00bb1000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`0687c000 fffff880`06883000   KernExplorer64 KernExplorer64.sys Thu Feb 03 14:28:26 2011 (4D4ABB8A)
fffff880`044bd000 fffff880`04500000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`01346000 fffff880`01361000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`04422000 fffff880`04427200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`01009000 fffff880`0101e000   Lbd      Lbd.sys      Thu Feb 03 14:23:53 2011 (4D4ABA79)
fffff880`05e00000 fffff880`05e15000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05fb2000 fffff880`05fd5000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00ce2000 fffff880`00cef000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`05f6e000 fffff880`05f7c000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`044ac000 fffff880`044bb000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`05f1b000 fffff880`05f28000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`0613c000 fffff880`06154000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`06154000 fffff880`06181000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`06181000 fffff880`061cf000   mrxsmb10 mrxsmb10.sys Wed Apr 27 03:39:40 2011 (4DB781EC)
fffff880`061cf000 fffff880`061f3000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`013ee000 fffff880`013f9000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f17000 fffff880`00f21000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`06885000 fffff880`06886c00   MSPCLOCK MSPCLOCK.sys Tue Jul 14 01:00:17 2009 (4A5BCA91)
fffff880`06883000 fffff880`06884a80   MSPQM    MSPQM.sys    Tue Jul 14 01:00:17 2009 (4A5BCA91)
fffff880`012e8000 fffff880`01346000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`04199000 fffff880`041a4000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01909000 fffff880`0191b000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01489000 fffff880`0157c000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`04200000 fffff880`0420c000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`011c1000 fffff880`011f0000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`04585000 fffff880`0459a000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`040e1000 fffff880`040f0000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`012a0000 fffff880`012e5000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`0157c000 fffff880`015dc000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`01200000 fffff880`01211000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0418d000 fffff880`04199000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e4e000 fffff800`03437000   nt       ntkrnlmp.exe Sat Apr 09 05:15:23 2011 (4D9FDD5B)
fffff880`0101e000 fffff880`011c1000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`0143a000 fffff880`01443000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`04512000 fffff880`0452b000   nusb3hub nusb3hub.sys Fri Dec 10 04:50:35 2010 (4D01B19B)
fffff880`04297000 fffff880`042c8000   nusb3xhc nusb3xhc.sys Fri Dec 10 04:50:35 2010 (4D01B19B)
fffff880`11c8b000 fffff880`11c8c180   nvBridge nvBridge.kmd Sun Dec 19 20:38:32 2010 (4D0E6D48)
fffff880`0459a000 fffff880`045c3000   nvhda64v nvhda64v.sys Thu Nov 11 23:10:36 2010 (4CDC77EC)
fffff880`11030000 fffff880`11c8a700   nvlddmkm nvlddmkm.sys Sun Dec 19 20:43:10 2010 (4D0E6E5E)
fffff880`040bb000 fffff880`040e1000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`00f61000 fffff880`00f76000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00f21000 fffff880`00f54000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00fe7000 fffff880`00fee000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fee000 fffff880`00ffe000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013d3000 fffff880`013e4000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`064f2000 fffff880`06598000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`045c3000 fffff880`04600000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cef000 fffff880`00d03000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`043da000 fffff880`043fe000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`041e2000 fffff880`041fd000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`04000000 fffff880`04021000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`04492000 fffff880`044ac000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`0413c000 fffff880`0418d000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`015dc000 fffff880`015e5000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`015e5000 fffff880`015ee000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`015ee000 fffff880`015f7000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`018cf000 fffff880`01909000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`05e15000 fffff880`05e2d000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04358000 fffff880`043ab000   Rt64win7 Rt64win7.sys Mon May 31 04:46:43 2010 (4C033123)
fffff880`06598000 fffff880`065a3000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`1101c000 fffff880`11028000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`040f0000 fffff880`0410d000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`018c7000 fffff880`018cf000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`068e8000 fffff880`06980000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`0642b000 fffff880`06494000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`065a3000 fffff880`065d4000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`044bb000 fffff880`044bc480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0162d000 fffff880`01831000   tcpip    tcpip.sys    Mon Apr 25 03:37:30 2011 (4DB4DE6A)
fffff880`065d4000 fffff880`065e6000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`01233000 fffff880`01240000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`01211000 fffff880`01233000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`04128000 fffff880`0413c000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00400000 fffff960`0040a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0425c000 fffff880`04282000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`04500000 fffff880`04512000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`05f28000 fffff880`05f45000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`11deb000 fffff880`11decf00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`1100b000 fffff880`1101c000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`11ded000 fffff880`11dfa000   usbfilter usbfilter.sys Tue Dec 22 08:26:22 2009 (4B3082AE)
fffff880`0452b000 fffff880`04585000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`11000000 fffff880`1100b000   usbohci  usbohci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`042c8000 fffff880`0431e000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`05f45000 fffff880`05f51000   usbprint usbprint.sys Tue Jul 14 01:38:18 2009 (4A5BD37A)
fffff880`05f51000 fffff880`05f62000   usbscan  usbscan.sys  Tue Jul 14 01:35:32 2009 (4A5BD2D4)
fffff880`05bb1000 fffff880`05bcc000   USBSTOR  USBSTOR.SYS  Fri Mar 11 04:37:16 2011 (4D79A6FC)
fffff880`0434b000 fffff880`04358000   usbuhci  usbuhci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`00f54000 fffff880`00f61000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01443000 fffff880`01451000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`05a00000 fffff880`05bb1000   viahduaa viahduaa.sys Tue Mar 02 11:30:18 2010 (4B8CF6CA)
fffff880`01451000 fffff880`01476000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00f76000 fffff880`00f8b000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00f8b000 fffff880`00fe7000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`0187b000 fffff880`018c7000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`0410d000 fffff880`04128000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`01476000 fffff880`01486000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e04000 fffff880`00ea8000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ea8000 fffff880`00eb7000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`040b2000 fffff880`040bb000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00050000 fffff960`00363000   win32k   win32k.sys   unavailable (00000000)
fffff880`043ab000 fffff880`043b4000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f0e000 fffff880`00f17000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`05fd5000 fffff880`05ff6000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`06980000 fffff880`069b1000   WUDFRd   WUDFRd.sys   Sat Nov 20 10:43:32 2010 (4CE7A654)

Unloaded modules:
fffff880`06800000 fffff880`06871000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`019c2000 fffff880`019d0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`019d0000 fffff880`019dc000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`019dc000 fffff880`019e5000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`019e5000 fffff880`019f8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

HTH.*

aalaptop · Jul 31, 2011

hi, thanks for your help.

I will try disabling AVG but its never caused me grief before.

I do not have Daemon Tools / Alcohol 120 installed, nor do I have any virtual drives.

my motherboard is an ASUS M4A87TD-USB3, could this problem have something to do with the usb 3? I have the latest bios.

The other question on my mind is what triggers this? I cant seem to find anything in common with the crashes.

Elmer BeFuddled · Jul 31, 2011

What do you have plugged n to your USB sockets?

aalaptop · Jul 31, 2011

nothing, thats why I cant figure out whats triggering it

Elmer BeFuddled · Jul 31, 2011

Well apart from the two known troublemakers I've mentioned your drivers are clean. So its going to be something deeper. So pin the cpu-z snips/screens to a post.

(I asked about DT as you have an a(random numbers).sys driver in there. That's a typical DT driver).

aalaptop · Aug 1, 2011

hi, I've updated the usb 3 drivers so its a waiting game to see if that works. for the time being I have screenshot cpuz, hopefully it provides all of the info. thanks!

aalaptop · Aug 1, 2011

ps, I'm not using the usb3 so should I just try disabling them in the bios?

Elmer BeFuddled · Aug 1, 2011

Can you stick the other 3 spd slot#'s up please! You have 8gb of ram but have only shown the one (2gb) stick. The slot # has a drop down window for each slot available.

TrainableMan · Aug 1, 2011

aalaptop said:
I will try disabling AVG but its never caused me grief before.

I do not have Daemon Tools / Alcohol 120 installed, nor do I have any virtual drives.

Disabling is NOT removing, the AVG drivers are still there to cause issues. You should use the removal tool available from the manufacturer

The reason he asked about Alcohol 120 is because you have sptd.sys on your system. Whatever is using it is not so important as removing it. As mentioned, download the 64bit version (since you have 8GB ram it's a valid assumption you have 64bit OS) of Duplex Secure's sptd.sys removal tool.

Both of these can work fine for many people but it causes issues for some machines. It's best to get your system stable and BSOD-free, then you can reinstall them and see if it remains stable. Logical.

Elmer BeFuddled · Aug 1, 2011

Do you have a Razer Tarantula keyboard? What is your BIOS version?

aalaptop · Aug 8, 2011

hi, I thought I had fixed it because it was fine for 5 days but there was two crashes over the weekend, see attached. I have also attached the cpuz screenshots of all 4 sticks of ram.

I was reluctant to uninstall AVG but I am desperate now.

Could it also be an issue with one of my devices plugged into the USB? ie my printer or ups?

thanks for your help!

Elmer BeFuddled · Aug 8, 2011

aalaptop said:
I was reluctant to uninstall AVG but I am desperate now.

I actually do this for "fun". I like to try and help people out. At the end of the day I, or nobody else, can force you to remove AVG, which is a known cause of BSOD's on Windows 7. So, as long as you are content with it, best of luck!

(It takes a while to type out a full response, I feel, like you, why bother?)

A freebie before I bin the dump files!! Pre Windows 7 driver. i.e. outdated.
AF15BDA.sys Tue Apr 29 09:34:37 2008 Cannot be bothered to source the link.

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