Can't install W7

[Fokke Nauta]

Hi all,

Tried to install W7-64b on my workstation. It is a multiboot station with 3
XP versions. Installed a new SDD for clean W7 installation, but during the
installation it stops with the error code 0x80070017. This happens
immediately after "copying files" which takes no time at all, it goes
directly to 100%.
It also says something about wrong or missing file.

About the error code:

"Error code 0x80070017 usually refers to bad media."

"In the case of DVDs, The message usually indicates bad media or a problem
with the source drive. Inspect the DVD for damage, e.g. scratches or smudges
of various kinds. Try washing the disk with cool water with a drop or two of
a detergent intended for hand washing dishes "

My DVD is brandnew, no dirt or scratches, and never had any problems with
the DVD drive either.

Any suggestions?

Fokke Nauta

 

[Paul]

Hi all,

Tried to install W7-64b on my workstation. It is a multiboot station with 3
XP versions. Installed a new SDD for clean W7 installation, but during the
installation it stops with the error code 0x80070017. This happens
immediately after "copying files" which takes no time at all, it goes
directly to 100%.
It also says something about wrong or missing file.

About the error code:

"Error code 0x80070017 usually refers to bad media."

"In the case of DVDs, The message usually indicates bad media or a problem
with the source drive. Inspect the DVD for damage, e.g. scratches or smudges
of various kinds. Try washing the disk with cool water with a drop or two of
a detergent intended for hand washing dishes "

My DVD is brandnew, no dirt or scratches, and never had any problems with
the DVD drive either.

Any suggestions?

Fokke Nauta

In a quick search, there are a couple references to "CRC error" on one
of the files. That means, the files are checked as they come off the
DVD, and if the checksum is wrong, the install will stop.

http://answers.microsoft.com/en-us/...80070017/2ea19373-2b4a-47e7-8584-04c6966589c3

You can try moving the content of the DVD, to a USB flash drive.

The procedure I would try would be:

1) Using my optical drive burner software, transfer the DVD to
an ISO9660 file. Turn down the read speed, if you think the
drive is having trouble making a reliable copy. The output format
should be iso9660 format or .iso .

2) Using md5sum.exe or fciv.exe, compute a checksum for the iso file.

md5sum mydvd.iso

As an example of the process, I have X17-24209.iso I downloaded off the net.
File size is 3,319,478,272 bytes.

md5sum X17-24209.iso > outputsum.txt

971843a457b6e0db0af61258cbe7256a *X17-24209.iso

Now, plug the checksum into a search engine. If you find "hits" for
the checksum, it means others have computed the same checksum, and the
ISO9660 is not corrupted. For example, the first hit I get on my
computed checksum is on this page. Now I know my copy is good.
Because my checksum for the entire ISO file, matches a published value.

http://forums.mydigitallife.info/threads/8717-Windows-7-ISO-Disc-Image-Utilities/page8

3) Now, use a DVD to USB flash disk copy utility.

http://technet.microsoft.com/en-us/video/installing-win7-using-a-usb-stick

or maybe

http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool

http://images2.store.microsoft.com/prod/clustera/framework/w7udt/1.0/en-us/Windows7-USB-DVD-tool.exe

The last time I used "Windows7-USB-DVD-tool.exe", it was temperamental. It
uses a utility like bootsect, which it extracts from the ISO9660 file itself.
If you are trying to copy a 64 bit ISO9660 installer, then bootsect extracted
from it is also x64 code, and won't run on a 32 bit OS (the OS hosting the
Windows7-USB-DVD-tool.exe at the moment). And you won't understand
why it's failing. They should have incorporated bootsect code, right into
the tool. I doubt they've ever bothered to fix that.

4) With programmed USB flash disk in hand, boot the computer with it and install
Windows 7. Now the optical drive is out of the picture.

HTH,
Paul

 

[Dave-UK]

Hi all,

Tried to install W7-64b on my workstation. It is a multiboot station with 3
XP versions. Installed a new SDD for clean W7 installation, but during the
installation it stops with the error code 0x80070017. This happens
immediately after "copying files" which takes no time at all, it goes
directly to 100%.
It also says something about wrong or missing file.

About the error code:

"Error code 0x80070017 usually refers to bad media."

"In the case of DVDs, The message usually indicates bad media or a problem
with the source drive. Inspect the DVD for damage, e.g. scratches or smudges
of various kinds. Try washing the disk with cool water with a drop or two of
a detergent intended for hand washing dishes "

My DVD is brandnew, no dirt or scratches, and never had any problems with
the DVD drive either.

Any suggestions?

Fokke Nauta

Have you successfully installed from this image before ?
When you burned the image did the burning software verify the image, like Imgburn does?
Try burning another dvd, perhaps with a different brand of media.

 

[Fokke Nauta]

Is the DVD an original factory pressed copy of Windows 7?

Yes, it's an original OEM DVD.

Fokke

 

[Fokke Nauta]

Have you successfully installed from this image before ?
When you burned the image did the burning software verify the image, like
Imgburn does?
Try burning another dvd, perhaps with a different brand of media.

It's a brand new DVD. Never used it before, this is a fresh installation.

Fokke

 

[Fokke Nauta]

In a quick search, there are a couple references to "CRC error" on one
of the files. That means, the files are checked as they come off the
DVD, and if the checksum is wrong, the install will stop.

http://answers.microsoft.com/en-us/...80070017/2ea19373-2b4a-47e7-8584-04c6966589c3

You can try moving the content of the DVD, to a USB flash drive.

The procedure I would try would be:

1) Using my optical drive burner software, transfer the DVD to
an ISO9660 file. Turn down the read speed, if you think the
drive is having trouble making a reliable copy. The output format
should be iso9660 format or .iso .

2) Using md5sum.exe or fciv.exe, compute a checksum for the iso file.

md5sum mydvd.iso

As an example of the process, I have X17-24209.iso I downloaded off the
net.
File size is 3,319,478,272 bytes.

md5sum X17-24209.iso > outputsum.txt

971843a457b6e0db0af61258cbe7256a *X17-24209.iso

Now, plug the checksum into a search engine. If you find "hits" for
the checksum, it means others have computed the same checksum, and the
ISO9660 is not corrupted. For example, the first hit I get on my
computed checksum is on this page. Now I know my copy is good.
Because my checksum for the entire ISO file, matches a published value.


http://forums.mydigitallife.info/threads/8717-Windows-7-ISO-Disc-Image-Utilities/page8

3) Now, use a DVD to USB flash disk copy utility.


http://technet.microsoft.com/en-us/video/installing-win7-using-a-usb-stick

or maybe


http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool


http://images2.store.microsoft.com/prod/clustera/framework/w7udt/1.0/en-us/Windows7-USB-DVD-tool.exe

The last time I used "Windows7-USB-DVD-tool.exe", it was temperamental.
It
uses a utility like bootsect, which it extracts from the ISO9660 file
itself.
If you are trying to copy a 64 bit ISO9660 installer, then bootsect
extracted
from it is also x64 code, and won't run on a 32 bit OS (the OS hosting
the
Windows7-USB-DVD-tool.exe at the moment). And you won't understand
why it's failing. They should have incorporated bootsect code, right
into
the tool. I doubt they've ever bothered to fix that.

4) With programmed USB flash disk in hand, boot the computer with it and
install
Windows 7. Now the optical drive is out of the picture.

HTH,
Paul

Thanks, Paul.
I am now filling an USB stick and will try it from there.
But I am afraid that it has something to do with my brandnew SSD drive.
When the installation reaches the stage that files will be copied to the
partition where the OS will be installed, it is directly finished with that
(100%), and it continues to expanding the files. Which won't work as there
are no files, obviously.

But first try the USB trick. Will come back on this.

Fokke

 

[VanguardLH]

Tried to install W7-64b on my workstation. It is a multiboot station with 3
XP versions. Installed a new SDD for clean W7 installation, but during the
installation it stops with the error code 0x80070017. This happens
immediately after "copying files" which takes no time at all, it goes
directly to 100%.
It also says something about wrong or missing file.

About the error code:

"Error code 0x80070017 usually refers to bad media."

"In the case of DVDs, The message usually indicates bad media or a problem
with the source drive. Inspect the DVD for damage, e.g. scratches or smudges
of various kinds. Try washing the disk with cool water with a drop or two of
a detergent intended for hand washing dishes "

My DVD is brandnew, no dirt or scratches, and never had any problems with
the DVD drive either.

Create a temp folder. Copy all files and folders from the DVD into the
temp folder. Make sure you have enough room on the hard disk for the
temp folder to hold all the DVD's files. Then you will know if all the
files can be successfully read from the DVD.

This somewhat duplicates Paul's advice except copying the DVD to a temp
folder on an internal hard disk will be faster than to a USB flash
drive. The point is to see if you can actually read all the files okay.
That the DVD is stamped by the software vendor doesn't preclude that
there may be flaws in the media.

 

[Fokke Nauta]

In a quick search, there are a couple references to "CRC error" on one
of the files. That means, the files are checked as they come off the
DVD, and if the checksum is wrong, the install will stop.

http://answers.microsoft.com/en-us/...80070017/2ea19373-2b4a-47e7-8584-04c6966589c3

You can try moving the content of the DVD, to a USB flash drive.

The procedure I would try would be:

1) Using my optical drive burner software, transfer the DVD to
an ISO9660 file. Turn down the read speed, if you think the
drive is having trouble making a reliable copy. The output format
should be iso9660 format or .iso .

2) Using md5sum.exe or fciv.exe, compute a checksum for the iso file.

md5sum mydvd.iso

As an example of the process, I have X17-24209.iso I downloaded off the
net.
File size is 3,319,478,272 bytes.

md5sum X17-24209.iso > outputsum.txt

971843a457b6e0db0af61258cbe7256a *X17-24209.iso

Now, plug the checksum into a search engine. If you find "hits" for
the checksum, it means others have computed the same checksum, and the
ISO9660 is not corrupted. For example, the first hit I get on my
computed checksum is on this page. Now I know my copy is good.
Because my checksum for the entire ISO file, matches a published value.


http://forums.mydigitallife.info/threads/8717-Windows-7-ISO-Disc-Image-Utilities/page8

3) Now, use a DVD to USB flash disk copy utility.


http://technet.microsoft.com/en-us/video/installing-win7-using-a-usb-stick

or maybe


http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool


http://images2.store.microsoft.com/prod/clustera/framework/w7udt/1.0/en-us/Windows7-USB-DVD-tool.exe

The last time I used "Windows7-USB-DVD-tool.exe", it was temperamental.
It
uses a utility like bootsect, which it extracts from the ISO9660 file
itself.
If you are trying to copy a 64 bit ISO9660 installer, then bootsect
extracted
from it is also x64 code, and won't run on a 32 bit OS (the OS hosting
the
Windows7-USB-DVD-tool.exe at the moment). And you won't understand
why it's failing. They should have incorporated bootsect code, right
into
the tool. I doubt they've ever bothered to fix that.

4) With programmed USB flash disk in hand, boot the computer with it and
install
Windows 7. Now the optical drive is out of the picture.

HTH,
Paul

It's the DVD. I tried to copy the DVD to an USB-stick and there is 1 file
that can't be copied.
Did do the same procedure on a different PC, same result.

Tried to copy it to a temp folder as well, same result. Cleaning the DVD did
not help.

I will send it back to my supplier.
Thanks for your help. I never expected the DVD to be at fault.

Fokke

 

[Fokke Nauta]

Create a temp folder. Copy all files and folders from the DVD into the
temp folder. Make sure you have enough room on the hard disk for the
temp folder to hold all the DVD's files. Then you will know if all the
files can be successfully read from the DVD.

This somewhat duplicates Paul's advice except copying the DVD to a temp
folder on an internal hard disk will be faster than to a USB flash
drive. The point is to see if you can actually read all the files okay.
That the DVD is stamped by the software vendor doesn't preclude that
there may be flaws in the media.

It's the DVD. I tried to copy the DVD to an USB-stick and there is 1 file
that can't be copied.
Did do the same procedure on a different PC, same result.

Tried to copy it to a temp folder as well, as you meant, same result.
Cleaning the DVD did not help.

I will send it back to my supplier.
Thanks for your help. I never expected the DVD to be at fault.

Fokke

 

[Fokke Nauta]

Hi all,

Tried to install W7-64b on my workstation. It is a multiboot station with
3 XP versions. Installed a new SDD for clean W7 installation, but during
the installation it stops with the error code 0x80070017. This happens
immediately after "copying files" which takes no time at all, it goes
directly to 100%.
It also says something about wrong or missing file.

About the error code:

"Error code 0x80070017 usually refers to bad media."

"In the case of DVDs, The message usually indicates bad media or a problem
with the source drive. Inspect the DVD for damage, e.g. scratches or
smudges of various kinds. Try washing the disk with cool water with a drop
or two of a detergent intended for hand washing dishes "

My DVD is brandnew, no dirt or scratches, and never had any problems with
the DVD drive either.

Any suggestions?

Fokke Nauta

Thanks your your hits and tips.
It was the dvd indeed. I downloaded a W7 UK Pro 64b ISO image (see my post
"Wanted: ISO image etc".
It installed flawlessly and I was able to use my license key. I can now work
with Windows 7.

Fokke