cannot perform error check on drive

[Michael Walraven]

Base symptom is that the backup and restore program reports that it could
not backup lots of files because the C: drive is corrupt.

Tried to perform error-checking (tools tab on the C: drive). Have tried both
with and without the Scan for and attempt recovery of bad sectors box
checked. The automatically fix file system errors is checked. I am running
with an administrator account.

Restart the machine (both 'restart' and 'shutdown' tried). The scan does not
get scheduled, simply goes to the regular Windows startup and into windows
successfully.

Only obvious problem with system is the backup report, everything else seems
to be working just fine.

Would like to be able to perform the scan!

Thanks for any advice.
Michael

 

[LouB]

Base symptom is that the backup and restore program reports that it
could not backup lots of files because the C: drive is corrupt.

Tried to perform error-checking (tools tab on the C: drive). Have tried
both with and without the Scan for and attempt recovery of bad sectors
box checked. The automatically fix file system errors is checked. I am
running with an administrator account.

Restart the machine (both 'restart' and 'shutdown' tried). The scan does
not get scheduled, simply goes to the regular Windows startup and into
windows successfully.

Only obvious problem with system is the backup report, everything else
seems to be working just fine.

Would like to be able to perform the scan!

Thanks for any advice.
Michael

Tried looking for malware?

 

[SC Tom]

Base symptom is that the backup and restore program reports that it could
not backup lots of files because the C: drive is corrupt.

Tried to perform error-checking (tools tab on the C: drive). Have tried
both with and without the Scan for and attempt recovery of bad sectors box
checked. The automatically fix file system errors is checked. I am running
with an administrator account.

Restart the machine (both 'restart' and 'shutdown' tried). The scan does
not get scheduled, simply goes to the regular Windows startup and into
windows successfully.

Only obvious problem with system is the backup report, everything else
seems to be working just fine.

Would like to be able to perform the scan!

Thanks for any advice.
Michael

Have you tried chkdsk from a command prompt? If you do a chkdsk C: /f does
it ask to schedule a check on the next boot?

 

[Michael Walraven]

Further information:
sfc /scannow reports uncorrectable errors for autochk.exe and tcpmon.ini
(hashes do not match)

Advice on repair very much appreciated (I have a win 7 disk, system is a
Dell studio XPS machine, Windows 7 Home Premium).
There is a restore partition also but hope to avoid that.

Michael

 

[Mike S.]

Base symptom is that the backup and restore program reports that it could
not backup lots of files because the C: drive is corrupt.

Tried to perform error-checking (tools tab on the C: drive). Have tried both
with and without the Scan for and attempt recovery of bad sectors box
checked. The automatically fix file system errors is checked. I am running
with an administrator account.

Restart the machine (both 'restart' and 'shutdown' tried). The scan does not
get scheduled, simply goes to the regular Windows startup and into windows
successfully.

Only obvious problem with system is the backup report, everything else seems
to be working just fine.

Would like to be able to perform the scan!

Thanks for any advice.
Michael

What comes to mind:

Malware (specifically, a rootkit). Download rootkitrevealer or gmer and
look for one.

Hardware issues.

 

[SC Tom]

Further information:
sfc /scannow reports uncorrectable errors for autochk.exe and tcpmon.ini
(hashes do not match)

Advice on repair very much appreciated (I have a win 7 disk, system is a
Dell studio XPS machine, Windows 7 Home Premium).
There is a restore partition also but hope to avoid that.

Michael

After checking for malware, you could try a System Restore to a time before
you started having the errors.

 

[LouB]

What comes to mind:

Malware (specifically, a rootkit). Download rootkitrevealer or gmer and
look for one.

Hardware issues.

Has the OP called Dell?

 

[Michael Walraven]

And further toward a solution:
My autochk.exe within c:windows\system32 appears to be coming from
c:\windows\winsxs\amd64_microsoft_windows_autochk.{bunch of numbers} they
have the same date and size and have no version information.

There is another autochk.exe within
c:\windows\winsxs\x86_microsoft_windows_autochk{bunch of numbers} that has a
different size and version information 6.17.7600.1685. I was unable to find
a way to get the one with version info into system32 however I found a
hotfix (KB975778) that successfully updated my file to version
6.1.7600.20538, now the chkdsk will start on startup.

Still leaves me with a bum tcpmon.ini to find a fix for (it is similar
problem in that it is from the amd64.... series of files instead of the
x86... series of files. The base problem may be that my system is confused
in thinking it has a amd cpu when it actually has a intel machine. There is
a switch to set in Vista that told the boot sequence to rebuild its HAL
(hardware abstraction layer) based on the hardware it finds. I could not
find that in Win 7.

Michael

 

[Dave-UK]

And further toward a solution:

Instead of replying to yourself why don't you reply to people
who are trying to help you?