BSOD

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I am having BSOD every now and then.
My computer is not overclocked right now.
These are two BSOD that i've had today.
Any help would be appreciated.

There is a DXDiag file attached to. Hope I have supplied anything that is required for a solution.
Thanks in advance for taking a look.
 

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Shintaro

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Welcome to the W7 forums.

Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )
Bugcheck code 00000024
Arguments 00000000`000c08a5 00000000`00000000 00000000`00000000 00000000`00000000
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x24
PROCESS_NAME: javaw.exe
FAILURE_BUCKET_ID: X64_0x24_Ntfs!NtfsPagingFileIo+155
Could you please run from a command prompt:
chkdsk /r

Let us know how you go.
 
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Chkdsk cannot run because the volume is in use by another process.

What should I be doing?
 

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Shintaro

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When it says that, press "y" and then reboot. It will run the check on the next restart (reboot).

EDIT: It may take a while.
 
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It has finished running.
Where would I be looking to find the results of it?
 

Shintaro

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Please just use your computer as normal. If it crashes, please upload the crash file.
 

Shintaro

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Could you please uninstall any ASUStek utilities.
And please update Kasperkys Anti-virus. The software not just the virus pattern.

Let us know how you go.

Hope this helps.
 

Shintaro

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Could you please run Driver Verifier:

(Borrowed from Zigzag3143 posts)
Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:

  1. Go to Start and type in "verifier" (without the quotes) and press Enter
  2. Select "Create custom settings (for code developers)" and click "Next"
  3. Select "Select individual settings from a full list" and click "Next"
  4. Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
  5. Select "Select driver names from a list" and click "Next"
  6. Then select all drivers NOT provided by Microsoft and click "Next"
  7. Select "Finish" on the next page.


  • Reboot the system and wait for it to crash to the Blue Screen.
  • Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
  • The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
 

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