SOLVED BSOD SYSTEM_SERVICE_EXCEPTION

st230 · Jun 29, 2011

Hi guys, I'm new here, and found the forum searching for any clue to solve my problem.

I tried to look on how to read the dump files, but I'm no technician and couldn't unerstand. I have already updated my drivers (VGA, MOBO, etc) but the BSOD stills happening

Please, I'm sending my dump files so you can check what can be causing the BSOD randomly.

Last time it happened I could note the kind of error:
SYSTEM_SERVICE_EXCEPTION 0x3B

My system is a new one, with exception of the HDDs

Phenom II X6 1090T
Gigabyte GA 880GM-UD2H Rev 1.4 Bios F8
8Gb (2x 4Gb) Kingston DDRIII 1333
500Gb HDD SATA Seagate BARRACUDA
160Gb HDD SATA Samsung
PSU Thermaltake 600W

Can some one helpme? I'd appreciate for any solutions

Thanks!

Elmer BeFuddled · Jun 29, 2011

Hi st230 and Welcome to the Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Receiving various stop error codes may indicate a hardware problem.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

gdrv.sys Fri Mar 13 03:22:29 2009 Gigabyte Easy Saver. If you cannot update this then uninstall it.

Your Kaspersky is seriously outdated, some drivers from 2008. Update to the latest version. Also to note:
Kaspersky can, on rare occasions, contribute to BSOD's on some Windows 7 systems.
Uninstall Kaspersky if your blue screens continue with the Removal tool for Kaspersky and download BSOD friendly Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled. Once your blue screen issues are resolved feel free to re-install an up to date Kaspersky set up.

It would be as well to run some hardware diagnostics. Starting with (your words) the old hard drives. Some links can be found here.

Bugcheck Analysis:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002a9a680, Address of the instruction which caused the bugcheck
Arg3: fffff88008445d60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!IofCallDriver+50
fffff800`02a9a680 49ff64c070      jmp     qword ptr [r8+rax*8+70h]

CONTEXT:  fffff88008445d60 -- (.cxr 0xfffff88008445d60)
rax=0000000000000000 rbx=000000000000002d rcx=fffffa80099a5080
rdx=fffffa8009f7c810 rsi=fffffa800a0d09f0 rdi=fffffa8006bb9508
rip=fffff80002a9a680 rsp=fffff88008446738 rbp=fffff80002d8fe70
 r8=fff7fa8007ded7c0  r9=0000000000000000 r10=fffff880030a5180
r11=0000000000000002 r12=fffffa8009f7c810 r13=fffffa8006bb9470
r14=0000000000000000 r15=fffffa80099a5080
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!IofCallDriver+0x50:
fffff800`02a9a680 49ff64c070      jmp     qword ptr [r8+rax*8+70h] ds:002b:fff7fa80`07ded830=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  avp.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002a9a680

STACK_TEXT:  
fffff880`08446738 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IofCallDriver+0x50


FOLLOWUP_IP: 
nt!IofCallDriver+50
fffff800`02a9a680 49ff64c070      jmp     qword ptr [r8+rax*8+70h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!IofCallDriver+50

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd34

STACK_COMMAND:  .cxr 0xfffff88008445d60 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!IofCallDriver+50

BUCKET_ID:  X64_0x3B_nt!IofCallDriver+50

Followup: MachineOwner

Drivers:

Code:

fffff880`14b8b000 fffff880`14bc9000   1394ohci 1394ohci.sys Tue Jul 14 01:07:12 2009 (4A5BCC30)
fffff880`00f0d000 fffff880`00f64000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`04800000 fffff880`04889000   afd      afd.sys      Mon Apr 25 03:43:58 2011 (4DB4DFEE)
fffff880`14bd9000 fffff880`14bef000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`03dc6000 fffff880`03ddb000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00e4d000 fffff880`00e58000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`03d98000 fffff880`03da0000   AppleCharger AppleCharger.sys Tue Apr 27 04:54:05 2010 (4BD65FDD)
fffff880`00e1a000 fffff880`00e23000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00e23000 fffff880`00e4d000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff960`00950000 fffff960`009b1000   ATMFD    ATMFD.DLL    Sat Feb 19 04:13:38 2011 (4D5F4372)
fffff880`0185f000 fffff880`01866000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03d87000 fffff880`03d98000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`06117000 fffff880`06135000   bowser   bowser.sys   Wed Feb 23 05:15:06 2011 (4D6497DA)
fffff960`00780000 fffff960`007a7000   cdd      cdd.dll      unavailable (00000000)
fffff880`019b1000 fffff880`019db000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00cb5000 fffff880`00d75000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`0194b000 fffff880`0197b000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00c57000 fffff880`00cb5000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0112b000 fffff880`0119e000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`14bc9000 fffff880`14bd9000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`06789000 fffff880`06797000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03ce6000 fffff880`03d69000   csc      csc.sys      Tue Jul 14 00:24:26 2009 (4A5BC22A)
fffff880`067de000 fffff880`067f0000   dc3d     dc3d.sys     Fri Apr 08 23:58:20 2011 (4D9F930C)
fffff880`03d69000 fffff880`03d87000   dfsc     dfsc.sys     Wed Apr 27 03:57:39 2011 (4DB78623)
fffff880`02d84000 fffff880`02d93000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01935000 fffff880`0194b000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`06761000 fffff880`06783000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`067a3000 fffff880`067ac000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`06797000 fffff880`067a3000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`067ac000 fffff880`067bf000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`03de4000 fffff880`03df0000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`042bd000 fffff880`043b1000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 04:22:56 2011 (4D3FA1A0)
fffff880`043b1000 fffff880`043f7000   dxgmms1  dxgmms1.sys  Wed Jan 26 04:22:12 2011 (4D3FA174)
fffff880`010ad000 fffff880`010c1000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01061000 fffff880`010ad000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`018fb000 fffff880`01935000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`015a6000 fffff880`015f0000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`06cfb000 fffff880`06d04000   gdrv     gdrv.sys     Fri Mar 13 03:22:29 2009 (49B9D175)
fffff800`02ffa000 fffff800`03043000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`04283000 fffff880`042a7000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`0640e000 fffff880`06427000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`067f0000 fffff880`067f8080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`06400000 fffff880`0640e000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`0604f000 fffff880`06117000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`014a5000 fffff880`014ae000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`03c3b000 fffff880`03c4a000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06427000 fffff880`06435000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00b99000 fffff800`00ba3000   kdcom    kdcom.dll    Sat Feb 05 12:21:45 2011 (4D4D40D9)
fffff880`04894000 fffff880`04dbd000   kl1      kl1.sys      Mon Jun 15 11:00:30 2009 (4A361BBE)
fffff880`010c1000 fffff880`010cd000   klbg     klbg.sys     Mon Dec 15 16:41:13 2008 (494688A9)
fffff880`01800000 fffff880`01856000   klif     klif.sys     Fri Jul 03 10:07:48 2009 (4A4DCA64)
fffff880`02cb7000 fffff880`02cc1000   klim6    klim6.sys    Fri May 15 15:50:08 2009 (4A0D8120)
fffff880`0645e000 fffff880`06468000   klmouflt klmouflt.sys Sat May 16 17:58:34 2009 (4A0EF0BA)
fffff880`03c59000 fffff880`03c9c000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`06783000 fffff880`06788200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`02c23000 fffff880`02c38000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`02c00000 fffff880`02c23000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c36000 fffff880`00c43000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`03df0000 fffff880`03dfe000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`03c4a000 fffff880`03c59000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06441000 fffff880`0644e000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`06135000 fffff880`0614d000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0614d000 fffff880`0617a000   mrxsmb   mrxsmb.sys   Wed May 04 03:51:06 2011 (4DC0BF1A)
fffff880`0617a000 fffff880`061c8000   mrxsmb10 mrxsmb10.sys Wed May 04 03:51:08 2011 (4DC0BF1C)
fffff880`061c8000 fffff880`061eb000   mrxsmb20 mrxsmb20.sys Wed May 04 03:51:05 2011 (4DC0BF19)
fffff880`018c4000 fffff880`018cf000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f6d000 fffff880`00f77000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`010cd000 fffff880`0112b000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`02d79000 fffff880`02d84000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01493000 fffff880`014a5000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014b4000 fffff880`015a6000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`13e24000 fffff880`13e30000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`13e30000 fffff880`13e5f000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03cae000 fffff880`03cc3000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02cc1000 fffff880`02cd0000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02c43000 fffff880`02c88000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`018cf000 fffff880`018e0000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02d6d000 fffff880`02d79000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02a1e000 fffff800`02ffa000   nt       ntkrnlmp.exe Sat Apr 09 05:14:44 2011 (4D9FDD34)
fffff880`0124e000 fffff880`013f1000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`06435000 fffff880`06441000   NuidFltr NuidFltr.sys Fri Apr 08 23:58:16 2011 (4D9F9308)
fffff880`01856000 fffff880`0185f000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`14b30000 fffff880`14b35000   nvBridge nvBridge.kmd Sat May 21 04:58:23 2011 (4DD7385F)
fffff880`13e82000 fffff880`14b30000   nvlddmkm nvlddmkm.sys Sat May 21 05:07:04 2011 (4DD73A68)
fffff880`02c91000 fffff880`02cb7000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00fb7000 fffff880`00fcc000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f77000 fffff880`00faa000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00fe1000 fffff880`00fe8000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fe8000 fffff880`00ff8000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`0681a000 fffff880`068c0000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`0644e000 fffff880`0645e000   point64  point64.sys  Fri Apr 08 23:58:14 2011 (4D9F9306)
fffff880`06724000 fffff880`06761000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c43000 fffff880`00c57000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`13e00000 fffff880`13e24000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`13e5f000 fffff880`13e7a000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03c00000 fffff880`03c21000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`03c21000 fffff880`03c3b000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02d1c000 fffff880`02d6d000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`14bef000 fffff880`14bfa000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`018a9000 fffff880`018b2000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`018b2000 fffff880`018bb000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`018bb000 fffff880`018c4000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`04dde000 fffff880`04df6000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04200000 fffff880`04267000   Rt64win7 Rt64win7.sys Thu Jan 13 11:57:19 2011 (4D2EE89F)
fffff880`0646b000 fffff880`06723e80   RTKVHD64 RTKVHD64.sys Tue May 10 11:22:00 2011 (4DC911C8)
fffff880`068c0000 fffff880`068cb000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`042a7000 fffff880`042b3000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`02cd0000 fffff880`02ced000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`0148b000 fffff880`01493000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`06d35000 fffff880`06da6000   spsys    spsys.sys    Mon May 11 18:20:58 2009 (4A085E7A)
fffff880`06c66000 fffff880`06cfb000   srv      srv.sys      Fri Apr 29 04:13:05 2011 (4DBA2CC1)
fffff880`0690a000 fffff880`06971000   srv2     srv2.sys     Fri Apr 29 04:12:51 2011 (4DBA2CB3)
fffff880`068cb000 fffff880`068f8000   srvnet   srvnet.sys   Fri Apr 29 04:12:35 2011 (4DBA2CA3)
fffff880`042b3000 fffff880`042b4480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Mon Apr 25 03:47:33 2011 (4DB4E0C5)
fffff880`068f8000 fffff880`0690a000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`018e0000 fffff880`018ed000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`019db000 fffff880`019f9000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02d08000 fffff880`02d1c000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00570000 fffff960`0057a000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`03da0000 fffff880`03dc6000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`03c9c000 fffff880`03cae000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`067bf000 fffff880`067dc000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`067dc000 fffff880`067ddf00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04272000 fffff880`04283000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`02d93000 fffff880`02ded000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`04267000 fffff880`04272000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`14b35000 fffff880`14b8b000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`03cc3000 fffff880`03cde000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`00faa000 fffff880`00fb7000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01866000 fffff880`01874000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01874000 fffff880`01899000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`015f0000 fffff880`01600000   vmstorfl vmstorfl.sys Tue Jul 14 00:42:54 2009 (4A5BC67E)
fffff880`00fcc000 fffff880`00fe1000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00d75000 fffff880`00dd1000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`0119e000 fffff880`011ea000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`02ced000 fffff880`02d08000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`01899000 fffff880`018a9000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e5a000 fffff880`00efe000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00efe000 fffff880`00f0d000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02c88000 fffff880`02c91000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00060000 fffff960`00372000   win32k   win32k.sys   Sat May 28 04:06:29 2011 (4DE066B5)
fffff880`03ddb000 fffff880`03de4000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f64000 fffff880`00f6d000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`04dbd000 fffff880`04dde000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`06d04000 fffff880`06d35000   WUDFRd   WUDFRd.sys   Tue Jul 14 01:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`0197b000 fffff880`01989000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01989000 fffff880`01995000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01995000 fffff880`0199e000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`0199e000 fffff880`019b1000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes.

st230 · Jun 29, 2011

Thanks man! I'll do step by step your instructions.
After some testing I'll reply to send a feedback

Thanks!

st230 · Jun 29, 2011

Just a question...

Should I remove Live Essentials before reinstalling Kaspersky again? (after all the BSOD has gone off course)

Thanks again

Elmer BeFuddled · Jun 29, 2011

Yes, I'd advise to. I have Defender sat in the background on my PC and I start it up once a week to update it then disable it again. Just in case my main defence (ESET) goes awry. I'm not sure you can do that with MSE.

st230 · Jun 30, 2011

Well, It seems that the problem is solved!

Since I've uninstalled the EasySaver and Kaspersky, no BSOD whatsoever until now.

I'll still be testing for one or two more days, just to be sure.

I know that you would recommend ESET since its the AV that you use, but what other can you recomend? I don't want "internet securities" kind of stuff (is this extremely recommendable?)

ESET for my country (Brazil) costs a lot more than Kaspersky and other AVs
(R$80,00 vs R$ 60,00 local money, equivalent to US$ 51,00 vs US$38,00 ). Does it worth the difference?

And thanks again for all the help!

shadowalk · Jun 30, 2011

Get MSE. It's free and it's good.

Elmer BeFuddled · Jun 30, 2011

I'd give it a week before thinking all was clear. Then you could try the latest Kaspersky. If it BSOD's pretty much straight away then you'll have a good idea that Kaspersky is not for you! I'd also agree with Shadowalks comment that MSE is good, and free. That and the free (or paid) Malwarebytes for a weekly scan should cover your security needs.

ESET is one I came across a few years back and it suited me (sir!!), Recommending AV's is likely to make you wish you'd stuck your head in a hornets nest instead! If you're thinking of buying a.n.other AV set up though, I'd ask about for ones with known issues (at the moment) with Windows 7.

HTH.

st230 · Jul 1, 2011

I'll give a try on the MSE, at least for a while. After, I think I'm gonna back to KAV.

For now, case solved and no more BSODs! Thanks again!

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st230

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