Broadcom BT Driver Installation Crash

[jsauser11]

I am trying to install the Broadcom Bluetooth stack via their software install program SetupBtwDownloadSE.exe. My BT dongle is a Rocketfish RF-mrbtad installed in a USB port. Operating system Win 7 64 bit SP1.

The installation application crashes at the "verify bluetooth" stage of installation and the expanded error code is as follows:

Problem Event Name: APPCRASH
Application Name: BtwDownload.exe
Application Version: 1.0.0.1
Application Timestamp: 4a275189
Fault Module Name: BtwDownload.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4a275189
Exception Code: c0000005
Exception Offset: 000000000002776f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 1080
Additional Information 2: 1080124fb2d47a7035ffa7ecae86530c
Additional Information 3: 72b0
Additional Information 4: 72b07af89d3d0ff5d81bbe49d5e082f2

Does anybody have a workaround for this? The standard MS drivers do not support all the services I need for my mobile phone, and I know the Widcom drivers do.

Thanks.

 

[bassfisher6522]

Checking out the specs from RocketFish

http://www.rocketfishproducts.com/products/computer-accessories/RF-FLBTAD.html

There is an external link for for a(n) updated driver.

http://www.broadcom.com/support/bluetooth/update.php

Make sure you read all of the download instructions carefully. I found that you have to save download and not run it.

 

[jsauser11]

The link at Rocketfish takes you to the Broadcom download site. That is where I obtained the SetupBtwDownloadSE.exe file that I ran. Saved it and then ran as admin. Got error in first post.

 

[jsauser11]

Tried running the installer with my antivirus (Avast!) turned off, and it ran to completion.

 

[bassfisher6522]

That was my next suggestion, to turn off AV when installing driver/software. I've switched to MSE for my AV protection and ever since I've not had that problem with an AV messing up a(n) download/install of any kind.

Glad you caught it first. Nice job