Bluescreen stop code 0x0000003b

SquireJames · Apr 21, 2012

Hello there,

Slightly perplexing BSOD here.

A few months back I got repeated BSOD referring to Win32k.sys. After a bit of a net search I found that a faulty printer driver might be doing it. I still had drivers for my grandfathers printer installed despite no longer being at his place, so I removed them and voila, BSOD disappeared. Slightly smug, I forgot about it.

Now, last night I left an older game, Europa Universalis III, running overnight. I awoke to the computer screaming about a memory shortage. I closed down Europa, it went away and I chalked it down to a memory leak in that game. I try not to shut down unless I have to, and left my PC running when I went out today.

I returned 4 hrs later to my PC screaming about memory again and it had automatically closed just about everything. Xfire, Steam, AVG Antivirus, You name it. So I restarted, hoping it would clear the memory of any junk files, and be back up and running.

I have since started to get bluescreens intermittenly, 3 in rapid succession (one at 20:27, one at 20:45, one at 21:03, none in the last half hour luckily) and after some more net research I found a thread on this forum. I have traced it to the following:-

A) It's Daemon Tools and sptd.sys. Since I haven't used it in ages I shall remove it and see what difference it makes

B) It's Norton, but I have never had Norton, I use AVG.

C) Graphics Card drivers. Again will update and see.

D) Voltage issue with memory and CPU. I won't alter this yet. I built this PC so its a possibility but I am a little hesitant to go twiddling with voltages unless I can be absolutely sure its the issue.

E) One of my RAM sticks has died.

I've used BlueScreenView to view the errors and they all seem to point to ntoskrl.exe, and either win32k.sys or hal.dll (the irony does not escape me).

Minidump file is here (for the latest BSOD, I can post older ones if required)

http://www.mediafire.com/?isc9bt36c76bur8

Any ideas? I am praying its not my memory. I cannot really afford new RAM right now. My monitor spontaenously combusted last month (well the power adaptor went bang, but it was 6 years old) so funds are a little dry!

Thanks for any assistance you can give

Rob

EDIT: Update time. Had another BSOD at 23:29. Same error as before. Ran a memory check. No damage reported. I've read that issues such as mine can also be triggered by AVG. Following the advice of a thread here, I have removed AVG completely (uninstall, reboot in safe mod, run the removal tools, reboot in regular mode, installed MSE) and I am currently running a scan in MSE to detect any errors. Will follow by a Malware Bytes check to see if there is anything untowards lurking in the recesses of my hard drives. As I am sure you can understand, I want to run every diagnostic I can before I go out and buy new memory. The last thing I want is to spend good money and find out there's nothing wrong with the bloody things!

. Also prior to the most recent BSOD, ran Windows Upgrade Advisor. Not very insightful but updated Adobe Reader, Adobe AIR etc etc since it said they were out of date. Also updated by graphics drivers to the most recent available. Daemon Tools completely removed prior to recent BSOD also. Essentially it seems it is AVG causing it, or my memory is damaged in a way that Memcheck cannot detect. Fingers crossed, and if anyone can check the dmp I uploaded to mediafire above and using their greater understanding of those files determine more precisely what my issue might be, I would greatly appreciate it.

brkkab123 · Apr 22, 2012

SquireJames: Attach your lates minidump, so one of the guy's can examine it for you. That will help speed tings up for you.

SquireJames · Apr 22, 2012

Done and done. Believe it or not, 7 hrs later and Malware and MSE are still scanning...

brkkab123 · Apr 22, 2012

Try those 2 scans seperately from one another in Safe Mode. Alot of times malware can avoid detection in regular Windows mode. Also add SUPERAntispyware free to the mix.

Elmer BeFuddled · Apr 22, 2012

Aftnoon Squire (doffs cap) and Welcome to The Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

Your latest dump file lists ntkrnlmp.exe as the probable cause.
This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.
Random stop codes can often indicate hardware issues.

As a Priority:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Microsoft Security Essentials as AVG's replacement.
Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the AVG Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled! After your blue screens have been resolved, feel free to re-try AVG.

Drivers that pre-date Windows 7. Update:

dddskx64.sys Thu Feb 12 13:01:49 2009 Belongs to your Eidos application. Update or Uninstall

DRIVER_BIN64 Wed Aug 01 03:05:51 2007 ???

L8042Kbd.sys Wed Jun 17 17:50:43 2009
LHidFilt.Sys Wed Jun 17 17:49:39 2009 Logitech SetPoint

Rt64win7.sys Thu Feb 26 09:04:13 2009 Realtek PCIe GBE Family Controller v7.053 If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1483XXX) option to download.

Drivers with Updates:

RTKVHD64.sys Tue Jun 14 12:28:43 2011 Realtek HD Audio R2.68

Bugcheck Analysis:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80003880ee6, fffff8800aecef90, 0}

Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXSave+46 )

Followup: MachineOwner

Drivers:

Code:

fffff880`0444a000 fffff880`04488000   1394ohci 1394ohci.sys Sat Nov 20 10:44:56 2010 (4CE7A6A8)
fffff880`05990000 fffff880`059ea000   acedrv11 acedrv11.sys Wed Feb 24 10:20:17 2010 (4B84FD61)
fffff880`00f05000 fffff880`00f5c000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`071e6000 fffff880`071fe000   adfs     adfs.SYS     Thu Jun 26 21:52:37 2008 (48640195)
fffff880`03c00000 fffff880`03c89000   afd      afd.sys      Wed Dec 28 03:59:20 2011 (4EFA9418)
fffff880`044e9000 fffff880`044ff000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`02c22000 fffff880`02c36000   amdiox64 amdiox64.sys Thu Feb 18 15:17:53 2010 (4B7D5A21)
fffff880`03a88000 fffff880`03a9d000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0116a000 fffff880`01175000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`07000000 fffff880`07031000   AODDriver2 AODDriver2.sys Mon Dec 19 07:30:03 2011 (4EEEE7FB)
fffff880`085ed000 fffff880`085f8000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00e2e000 fffff880`00e37000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01073000 fffff880`0109d000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`0484a000 fffff880`05309000   atikmdag atikmdag.sys Fri Mar 09 04:04:49 2012 (4F598161)
fffff880`03aa6000 fffff880`03afb000   atikmpag atikmpag.sys Fri Mar 09 03:58:02 2012 (4F597FCA)
fffff880`01696000 fffff880`0169e000   AtiPcie  AtiPcie.sys  Tue May 05 16:00:22 2009 (4A005486)
fffff880`07031000 fffff880`07048000   atksgt   atksgt.sys   Sat Jun 04 16:22:26 2011 (4DEA4DB2)
fffff960`008f0000 fffff960`00951000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)
fffff880`081c1000 fffff880`081ec000   AVGIDSDriver AVGIDSDriver.Sys Sun Jul 10 23:36:37 2011 (4E1A2975)
fffff880`0168c000 fffff880`01696000   AVGIDSEH AVGIDSEH.Sys Sun Jul 10 23:36:50 2011 (4E1A2982)
fffff880`06a86000 fffff880`06a91000   AVGIDSFilter AVGIDSFilter.Sys Sun Jul 10 23:37:05 2011 (4E1A2991)
fffff880`03a19000 fffff880`03a62000   avgldx64 avgldx64.sys Fri Oct 07 04:55:41 2011 (4E8E783D)
fffff880`019e9000 fffff880`019f9000   avgmfx64 avgmfx64.sys Mon Aug 08 04:41:46 2011 (4E3F5AFA)
fffff880`01680000 fffff880`0168c000   avgrkx64 avgrkx64.sys Tue Sep 13 05:02:34 2011 (4E6ED5DA)
fffff880`03d32000 fffff880`03d92000   avgtdia  avgtdia.sys  Sun Jul 10 23:46:53 2011 (4E1A2BDD)
fffff880`019f9000 fffff880`01a00000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03a08000 fffff880`03a19000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`07111000 fffff880`0712f000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`006a0000 fffff960`006c7000   cdd      cdd.dll      Sat Nov 20 12:55:34 2010 (4CE7C546)
fffff880`011d5000 fffff880`011ff000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00d20000 fffff880`00de0000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00cc2000 fffff880`00d20000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`02c56000 fffff880`02dbc000   cmudax3  cmudax3.sys  Tue Dec 01 03:31:07 2009 (4B148DFB)
fffff880`01418000 fffff880`0148a000   cng      cng.sys      Thu Nov 17 04:23:17 2011 (4EC48C35)
fffff880`044d9000 fffff880`044e9000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`06dd2000 fffff880`06de0000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`04358000 fffff880`043db000   csc      csc.sys      Sat Nov 20 09:27:12 2010 (4CE79470)
fffff880`0433e000 fffff880`04349000   dddskx64 dddskx64.sys Thu Feb 12 13:01:49 2009 (49941DBD)
fffff880`043db000 fffff880`043f9000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`04349000 fffff880`04358000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`08400000 fffff880`0840a000   DRIVER_BIN64 DRIVER_BIN64 Wed Aug 01 03:05:51 2007 (46AFEA7F)
fffff880`02c00000 fffff880`02c22000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`06dec000 fffff880`06df5000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`06de0000 fffff880`06dec000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`06a00000 fffff880`06a13000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`06a13000 fffff880`06a1f000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`05309000 fffff880`053fd000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`04800000 fffff880`04846000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`08546000 fffff880`0857c000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`04488000 fffff880`04495000   fdc      fdc.sys      Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`011c1000 fffff880`011d5000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`05903000 fffff880`0590e000   flpydisk flpydisk.sys Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`01175000 fffff880`011c1000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`0149b000 fffff880`014a5000   Fs_Rec   Fs_Rec.sys   Thu Mar 01 03:41:06 2012 (4F4EEFD2)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`018d3000 fffff880`0191d000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff800`03de9000 fffff800`03e32000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`03afb000 fffff880`03b1f000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`06d7c000 fffff880`06d95000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`06d95000 fffff880`06d9d080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`06d6e000 fffff880`06d7c000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`07048000 fffff880`07111000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`019cd000 fffff880`019d6000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`044a1000 fffff880`044bf000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`044ca000 fffff880`044d9000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bcf000 fffff800`00bd9000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`04401000 fffff880`04444000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`013ba000 fffff880`013d5000   ksecdd   ksecdd.sys   Thu Nov 17 03:48:13 2011 (4EC483FD)
fffff880`013d5000 fffff880`01400000   ksecpkg  ksecpkg.sys  Thu Nov 17 04:23:44 2011 (4EC48C50)
fffff880`04444000 fffff880`04449200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`044bf000 fffff880`044ca000   L8042Kbd L8042Kbd.sys Wed Jun 17 17:50:43 2009 (4A391EE3)
fffff880`06d9e000 fffff880`06db1000   LHidFilt LHidFilt.Sys Wed Jun 17 17:49:39 2009 (4A391EA3)
fffff880`059ea000 fffff880`059f8000   lirsgt   lirsgt.sys   Mon Sep 28 16:10:35 2009 (4AC0D1EB)
fffff880`06a71000 fffff880`06a86000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`06dbe000 fffff880`06dd2000   LMouFilt LMouFilt.Sys Wed Jun 17 17:49:43 2009 (4A391EA7)
fffff880`06a2d000 fffff880`06a50000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`06d5e000 fffff880`06d6e000   LUsbFilt LUsbFilt.Sys Wed Jun 17 17:49:46 2009 (4A391EAA)
fffff880`00ca1000 fffff880`00cae000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`06a1f000 fffff880`06a2d000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`045bf000 fffff880`045ce000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06db1000 fffff880`06dbe000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`0712f000 fffff880`07147000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`07147000 fffff880`07174000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`07174000 fffff880`071c2000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`071c2000 fffff880`071e6000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`03ce7000 fffff880`03cf2000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f65000 fffff880`00f6f000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`04333000 fffff880`0433e000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`019bb000 fffff880`019cd000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014a5000 fffff880`01598000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`04523000 fffff880`0452f000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`0452f000 fffff880`0455e000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`0590e000 fffff880`05923000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`0105e000 fffff880`0106d000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03d92000 fffff880`03dd7000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01598000 fffff880`015f8000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`03cf2000 fffff880`03d03000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`04327000 fffff880`04333000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`03801000 fffff800`03de9000   nt       ntkrnlmp.exe Tue Mar 06 03:58:13 2012 (4F558B55)
fffff880`01217000 fffff880`013ba000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`016c1000 fffff880`016ca000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`0109d000 fffff880`010c8000   nvstor   nvstor.sys   Fri Mar 19 20:45:11 2010 (4BA3E257)
fffff880`0112b000 fffff880`0116a000   nvstor64 nvstor64.sys Wed Jul 01 01:21:51 2009 (4A4AAC1F)
fffff880`03dd7000 fffff880`03dfd000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`00faf000 fffff880`00fc4000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00f7c000 fffff880`00faf000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00fd9000 fffff880`00fe0000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fe0000 fffff880`00ff0000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0148a000 fffff880`0149b000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`080cd000 fffff880`08173000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`02dbc000 fffff880`02df9000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cae000 fffff880`00cc2000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`044ff000 fffff880`04523000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`0455e000 fffff880`04579000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`04579000 fffff880`0459a000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`0459a000 fffff880`045b4000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`042d6000 fffff880`04327000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`045b4000 fffff880`045bf000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`03ccc000 fffff880`03cd5000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`03cd5000 fffff880`03cde000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`03cde000 fffff880`03ce7000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01981000 fffff880`019bb000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`05978000 fffff880`05990000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`03b1f000 fffff880`03b51000   Rt64win7 Rt64win7.sys Thu Feb 26 09:04:13 2009 (49A65B0D)
fffff880`05923000 fffff880`05977880   RtHDMIVX RtHDMIVX.sys Tue Apr 26 04:03:10 2011 (4DB635EE)
fffff880`06a9b000 fffff880`06d5d280   RTKVHD64 RTKVHD64.sys Tue Jun 14 12:28:43 2011 (4DF745EB)
fffff880`08173000 fffff880`0817e000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`04495000 fffff880`044a1000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`00de0000 fffff880`00dfd000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`01979000 fffff880`01981000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`084ae000 fffff880`08546000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`08000000 fffff880`08069000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`0817e000 fffff880`081af000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`010c8000 fffff880`0112b000   storport storport.sys Fri Mar 11 04:30:23 2011 (4D79A55F)
fffff880`045fc000 fffff880`045fd480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`016cf000 fffff880`018d3000   tcpip    tcpip.sys    Thu Sep 29 04:43:04 2011 (4E83E948)
fffff880`081af000 fffff880`081c1000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`03d25000 fffff880`03d32000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`03d03000 fffff880`03d25000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`042c2000 fffff880`042d6000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`004f0000 fffff960`004fa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03a62000 fffff880`03a88000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`02c36000 fffff880`02c48000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`045fe000 fffff880`045fff00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`03bbf000 fffff880`03bd0000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`03bb2000 fffff880`03bbf000   usbfilter usbfilter.sys Tue Dec 22 08:26:22 2009 (4B3082AE)
fffff880`058a9000 fffff880`05903000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`03b51000 fffff880`03b5c000   usbohci  usbohci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`03b5c000 fffff880`03bb2000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`03bed000 fffff880`03bfc000   usbrpm   usbrpm.sys   Sat Nov 20 11:37:19 2010 (4CE7B2EF)
fffff880`04286000 fffff880`042c2000   VBoxDrv  VBoxDrv.sys  Mon Aug 15 13:32:06 2011 (4E4911C6)
fffff880`045ce000 fffff880`045fc000   VBoxNetFlt VBoxNetFlt.sys Mon Aug 15 13:32:05 2011 (4E4911C5)
fffff880`04260000 fffff880`04286000   VBoxUSBMon VBoxUSBMon.sys Mon Aug 15 13:32:06 2011 (4E4911C6)
fffff880`00f6f000 fffff880`00f7c000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01400000 fffff880`0140e000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`03c97000 fffff880`03cbc000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00c5c000 fffff880`00c98000   vmbus    vmbus.sys    Sat Nov 20 09:57:29 2010 (4CE79B89)
fffff880`0191d000 fffff880`0192d000   vmstorfl vmstorfl.sys Sat Nov 20 09:57:30 2010 (4CE79B8A)
fffff880`00fc4000 fffff880`00fd9000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`0192d000 fffff880`01979000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`0586d000 fffff880`058a9000   vpchbus  vpchbus.sys  Sat Nov 20 11:35:38 2010 (4CE7B28A)
fffff880`01200000 fffff880`01214000   vpcnfltr vpcnfltr.sys Sat Nov 20 11:35:20 2010 (4CE7B278)
fffff880`03bd0000 fffff880`03bed000   vpcusb   vpcusb.sys   Sat Nov 20 11:35:31 2010 (4CE7B283)
fffff880`04209000 fffff880`0425f600   vpcvmm   vpcvmm.sys   Sat Nov 20 11:35:48 2010 (4CE7B294)
fffff880`00e37000 fffff880`00e52000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`03cbc000 fffff880`03ccc000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e52000 fffff880`00ef6000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ef6000 fffff880`00f05000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03c89000 fffff880`03c92000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00060000 fffff960`00375000   win32k   win32k.sys   Fri Feb 03 04:34:05 2012 (4F2B63BD)
fffff880`00e1a000 fffff880`00e2e000   winhv    winhv.sys    Sat Nov 20 09:20:02 2010 (4CE792C2)
fffff880`03a9d000 fffff880`03aa6000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f5c000 fffff880`00f65000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`06a50000 fffff880`06a71000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`0857c000 fffff880`085ed000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0169e000 fffff880`016ac000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`016ac000 fffff880`016b8000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`016b8000 fffff880`016c1000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`019d6000 fffff880`019e9000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

HTH.

UPDATE!!! I've just noticed that you've now removed AVG (sorry Squire (doffs cap again!) must learn to read further!!). As advised above, do your scans one at a time, preferably in Safe Mode. Also, see this post: https://www.w7forums.com/get-bsod-and-crash-debugging-assistance-t9023.html#post75550 taking note of the CPU-Z images to post. As well as those mentioned in the post, add the Mainboard tab to the list of images to attach to a post.

SquireJames · Apr 23, 2012

Eidos eh? I wonder what game installed that. Hmm. Will check.

As for the RealteK PCIe and HD Audio update, if I experience any further issues I will update that. So far, fingers crossed, no more BSOD. It seems AVG was responsible. I am familiar with CPU-Z (used it to compare my old and new set up last year) and again if I have any further issues I'll be sure to use it again and provide all the information I can.

So, thus far, issue resolved. But we shall see... Thanks for the examination though, I wouldn't have known about the issues with my RealteK drivers or that Eidos app.

SquireJames · Apr 23, 2012

Curses! Turns out another one occurred today at 16:06. Minidump file attached.

SquireJames · Apr 25, 2012

And another at 04:32 this morning. The error is at least different this time:-

Only After A Windows Update Starter Word/Excel exec of hyperlink causes Bluescreen	7	Dec 16, 2017
Help with constant bluescreen	1	Feb 16, 2015
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SOLVED Bluescreen	6	Jan 2, 2013
Bluescreen's Help.	37	Aug 23, 2012
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Finally got a Bluescreen in Windows 7	7	Jul 1, 2012

Bluescreen stop code 0x0000003b

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