Blue screen

[iswar.74]

Hello, First time I am using this forums & new to the site. I am getting the blue screen on Windows 7 (service pack 1)

The details are:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48

Additional information about the problem:

BCCode: d1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101411-11653-01.dmp
C:\Users\admin\AppData\Local\Temp\WER-100464-0.sysdata.xml

Here I am enclosing herewith the dmp file also.

Thanks

 

[Elmer BeFuddled]

Hi iswar.74 and Welcome to The Forum.

STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver.

Your dump files list Rt86win7.sys as the probable cause. This is a Realtek PCIe GBE Family Controller driver, yours pre-dates Windows 7.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes often indicate hardware issues.


As a Priority:

Rt86win7.sys Thu Feb 26 09:04:22 2009 Realtek PCIe GBE Family Controller v7.048


Outdated Drivers. Update:

igdkmd32.sys Wed May 06 19:13:40 2009 Intel Graphics driver


Bugcheck Analysis:

Loading Dump File [D:\DOWNLOADS\ DUMPS\iswar.74\101411-11653-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Windows\WinDbgSym*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x82849000 PsLoadedModuleList = 0x82993850
Debug session time: Fri Oct 14 04:28:25.492 2011 (UTC + 1:00)
System Uptime: 0 days 0:08:33.381
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {efc6bc25, 2, 1, 91e1c8fa}

Unable to load image \SystemRoot\system32\DRIVERS\Rt86win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c8fa )

Followup: MachineOwner
---------

Drivers:

88081000 880c9000   ACPI     ACPI.sys     Sat Nov 20 08:37:52 2010 (4CE788E0)
8dd5f000 8ddb9000   afd      afd.sys      Sat Nov 20 08:40:00 2010 (4CE78960)
91eb6000 91ec8000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
881d2000 881db000   amdxata  amdxata.sys  Fri Mar 19 16:19:01 2010 (4BA3A3F5)
881a6000 881af000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
881af000 881d2000   ataport  ataport.SYS  Sat Nov 20 08:38:00 2010 (4CE788E8)
8d448000 8d44f000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
8d5ee000 8d5fc000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
82ec7000 82ecf000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
824a3000 824bc000   bowser   bowser.sys   Tue Jul 14 00:14:21 2009 (4A5BBFCD)
93f80000 93f9e000   cdd      cdd.dll      unavailable (00000000)
82f11000 82fbc000   CI       CI.dll       Sat Nov 20 12:05:17 2010 (4CE7B97D)
88579000 8859e000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
82ecf000 82f11000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
88377000 883d4000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
91ea9000 91eb6000   CompositeBus CompositeBus.sys Sat Nov 20 09:50:21 2010 (4CE799DD)
924aa000 924b7000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
8d572000 8d5d6000   csc      csc.sys      Sat Nov 20 08:44:32 2010 (4CE78A70)
8d5d6000 8d5ee000   dfsc     dfsc.sys     Sat Nov 20 08:42:32 2010 (4CE789F8)
8d566000 8d572000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
88568000 88579000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
92487000 924a0000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
924c2000 924cb000   dump_atapi dump_atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
924b7000 924c2000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
924cb000 924dc000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
924a0000 924aa000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
8e303000 8e3ba000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:08:14 2010 (4CE78FFE)
8e3ba000 8e3f3000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:07:03 2010 (4CE78FB7)
881db000 881ec000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
82fbc000 82ff0000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
883e2000 883eb000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
88536000 88568000   fvevol   fvevol.sys   Sat Nov 20 08:40:22 2010 (4CE78976)
88751000 88782000   fwpkclnt fwpkclnt.sys Sat Nov 20 08:39:08 2010 (4CE7892C)
82812000 82849000   hal      halmacpi.dll Sat Nov 20 08:37:38 2010 (4CE788D2)
82e00000 82e1f000   HDAudBus HDAudBus.sys Sat Nov 20 09:59:28 2010 (4CE79C00)
92408000 92458000   HdAudio  HdAudio.sys  Sat Nov 20 10:00:19 2010 (4CE79C33)
9250b000 9251e000   HIDCLASS HIDCLASS.SYS Sat Nov 20 09:59:37 2010 (4CE79C09)
9251e000 92524480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
92500000 9250b000   hidusb   hidusb.sys   Sat Nov 20 09:59:38 2010 (4CE79C0A)
8241e000 824a3000   HTTP     HTTP.sys     Sat Nov 20 08:40:17 2010 (4CE78971)
8852e000 88536000   hwpolicy hwpolicy.sys Sat Nov 20 08:37:35 2010 (4CE788CF)
8de06000 8e303000   igdkmd32 igdkmd32.sys Wed May 06 19:13:40 2009 (4A01D354)
8817b000 88182000   intelide intelide.sys Tue Jul 14 00:11:19 2009 (4A5BBF17)
883eb000 883fd000   intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
91f5d000 91f6a000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
92525000 92531000   kbdhid   kbdhid.sys   Sat Nov 20 09:50:10 2010 (4CE799D2)
80bcb000 80bd3000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
8d83d000 8dd5f000   kl1      kl1.sys      Thu Nov 12 14:48:47 2009 (4AFC204F)
91e8b000 91e8f700   klfltdev klfltdev.sys Thu Sep 03 13:23:33 2009 (4A9FB545)
8d403000 8d441000   klif     klif.sys     Mon Aug 02 16:21:47 2010 (4C56E28B)
8d81f000 8d827000   klim6    klim6.sys    Fri Apr 09 14:41:28 2010 (4BBF2E88)
91f79000 91fad000   ks       ks.sys       Sat Nov 20 09:50:17 2010 (4CE799D9)
88364000 88377000   ksecdd   ksecdd.sys   Sat Nov 20 08:38:54 2010 (4CE7891E)
884f9000 8851e000   ksecpkg  ksecpkg.sys  Tue Jul 14 00:34:00 2009 (4A5BC468)
92571000 92581000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
9253c000 92557000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
82e31000 82eb6000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 12:00:54 2010 (4CE7B876)
924dc000 924e7000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
91f6a000 91f77000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
92531000 9253c000   mouhid   mouhid.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
88190000 881a6000   mountmgr mountmgr.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
824bc000 824ce000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
824ce000 824f1000   mrxsmb   mrxsmb.sys   Sat Nov 20 08:42:40 2010 (4CE78A00)
824f1000 8252c000   mrxsmb10 mrxsmb10.sys Sat Nov 20 08:44:15 2010 (4CE78A5F)
8252c000 82547000   mrxsmb20 mrxsmb20.sys Sat Nov 20 08:42:47 2010 (4CE78A07)
8d4a1000 8d4ac000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
880d2000 880da000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
88339000 88364000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
8d55c000 8d566000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
8851e000 8852e000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
88404000 884bb000   ndis     ndis.sys     Sat Nov 20 08:39:19 2010 (4CE78937)
91ee0000 91eeb000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
91eeb000 91f0d000   ndiswan  ndiswan.sys  Sat Nov 20 10:07:48 2010 (4CE79DF4)
881ec000 881fd000   NDProxy  NDProxy.SYS  Sat Nov 20 10:07:39 2010 (4CE79DEB)
8d827000 8d835000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
8ddb9000 8ddeb000   netbt    netbt.sys    Sat Nov 20 08:39:22 2010 (4CE7893A)
884bb000 884f9000   NETIO    NETIO.SYS    Sat Nov 20 08:40:03 2010 (4CE78963)
8d4ac000 8d4ba000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
8ddf2000 8ddfc000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
82849000 82c5b000   nt       ntkrpamp.exe Sat Nov 20 08:42:49 2010 (4CE78A09)
8820a000 88339000   Ntfs     Ntfs.sys     Sat Nov 20 08:39:08 2010 (4CE7892C)
8d441000 8d448000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
8d800000 8d81f000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
8810f000 88120000   partmgr  partmgr.sys  Sat Nov 20 08:38:14 2010 (4CE788F6)
880da000 88104000   pci      pci.sys      Sat Nov 20 08:37:57 2010 (4CE788E5)
88182000 88190000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
883d4000 883e2000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
8255f000 825f6000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
92458000 92487000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
82eb6000 82ec7000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
91ec8000 91ee0000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
91f0d000 91f25000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
91f25000 91f3c000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
91f3c000 91f53000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
8d51b000 8d55c000   rdbss    rdbss.sys    Sat Nov 20 08:42:44 2010 (4CE78A04)
91f53000 91f5d000   rdpbus   rdpbus.sys   Tue Jul 14 01:02:40 2009 (4A5BCB20)
8d489000 8d491000   RDPCDD   RDPCDD.sys   Sat Nov 20 10:22:19 2010 (4CE7A15B)
8d491000 8d499000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
8d499000 8d4a1000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
887d2000 887ff000   rdyboost rdyboost.sys Sat Nov 20 09:00:07 2010 (4CE78E17)
92581000 92594000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
91e10000 91e35000   Rt86win7 Rt86win7.sys Thu Feb 26 09:04:22 2009 (49A65B16)
825f6000 82600000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
91e9f000 91ea9000   serenum  serenum.sys  Tue Jul 14 00:45:27 2009 (4A5BC717)
8d4dd000 8d4f7000   serial   serial.sys   Tue Jul 14 00:45:33 2009 (4A5BC71D)
887ca000 887d2000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
964d9000 96543000   spsys    spsys.sys    Mon May 11 17:37:10 2009 (4A085436)
96488000 964d9000   srv      srv.sys      Sat Nov 20 08:45:29 2010 (4CE78AA9)
96439000 96488000   srv2     srv2.sys     Sat Nov 20 08:44:35 2010 (4CE78A73)
92594000 925b5000   srvnet   srvnet.sys   Sat Nov 20 08:44:27 2010 (4CE78A6B)
91f77000 91f78380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
88607000 88751000   tcpip    tcpip.sys    Sat Nov 20 08:41:36 2010 (4CE789C0)
82400000 8240d000   tcpipreg tcpipreg.sys Sat Nov 20 10:07:13 2010 (4CE79DD1)
8d4d1000 8d4dd000   TDI      TDI.SYS      Sat Nov 20 08:39:18 2010 (4CE78936)
8d4ba000 8d4d1000   tdx      tdx.sys      Sat Nov 20 08:39:17 2010 (4CE78935)
8d50a000 8d51b000   termdd   termdd.sys   Sat Nov 20 10:21:10 2010 (4CE7A116)
93f50000 93f59000   TSDDD    TSDDD.dll    unavailable (00000000)
885d0000 885f1000   tunnel   tunnel.sys   Sat Nov 20 10:06:40 2010 (4CE79DB0)
91fad000 91fbb000   umbus    umbus.sys    Sat Nov 20 10:00:23 2010 (4CE79C37)
924e7000 924fe000   usbccgp  usbccgp.sys  Sat Nov 20 10:00:08 2010 (4CE79C28)
924fe000 924ff700   USBD     USBD.SYS     Tue Jul 14 00:51:05 2009 (4A5BC869)
91e90000 91e9f000   usbehci  usbehci.sys  Sat Nov 20 09:59:43 2010 (4CE79C0F)
91fbb000 91fff000   usbhub   usbhub.sys   Sat Nov 20 10:00:34 2010 (4CE79C42)
91e40000 91e8b000   USBPORT  USBPORT.SYS  Sat Nov 20 09:59:49 2010 (4CE79C15)
91e35000 91e40000   usbuhci  usbuhci.sys  Tue Jul 14 00:51:10 2009 (4A5BC86E)
88104000 8810f000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
8d44f000 8d45b000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
8d45b000 8d47c000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
88782000 8878a380   vmstorfl vmstorfl.sys Sat Nov 20 09:14:37 2010 (4CE7917D)
88120000 88130000   volmgr   volmgr.sys   Sat Nov 20 08:38:06 2010 (4CE788EE)
88130000 8817b000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
8878b000 887ca000   volsnap  volsnap.sys  Sat Nov 20 08:38:13 2010 (4CE788F5)
8d4f7000 8d50a000   wanarp   wanarp.sys   Sat Nov 20 10:07:45 2010 (4CE79DF1)
8d47c000 8d489000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
88002000 88073000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
88073000 88081000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8ddeb000 8ddf2000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
93cf0000 93f3c000   win32k   win32k.sys   unavailable (00000000)
880c9000 880d2000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
92557000 92571000   WudfPf   WudfPf.sys   Sat Nov 20 09:58:55 2010 (4CE79BDF)

Unloaded modules:
9655a000 9657b000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
96543000 9655a000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
82547000 8255f000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8859e000 885ab000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
885ab000 885b6000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
885b6000 885bf000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
885bf000 885d0000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
885d0000 885ef000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001F000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

 

[zigzag3143]

In addition to Elmers suggestions (and only after you have followed his advice) I would remove Kaspersky and replace with mICROSOFT sECURITY ESSENTIALS

http://support.kaspersky.com/downloads/utils/kavremover10.zip

http://www.microsoft.com/security_essentials/