If you have access to another computer you can contact us through your other working system in case any problems prevent you from getting into Windows. Make a System Restore point as well.
A startup repair disk may assist you in a system restore during boot if you can't get into Windows as well. In Windows 7 you can make a Startup Repair disk by going to Start - All Programs - Maintenance - "Create a System Repair Disc". With Windows Vista you'll have to use your installation CD/DVD or the "Repair your computer" option in the F8/Safe mode boot menu
Follow these steps:
- Go to Start and type in "verifier.exe" and press Enter
- Select "Create custom settings for code developers" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
- Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Note: If Norton Antivirus is installed, do not enable Driver Verifier's Deadlock Detection
Reboot the system and wait for it to crash to the BSOD. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then make sure to let it run for at least 48 hours.
Reboot into Windows after the crash once again and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, or by opening a command prompt and typing in: "verifier /reset" without the quotes. If for some reason you can't get into Windows after the crash and reboot, try booting up in Safe Mode, then try these options to disable Driver Verifier from there.
If you can't get into Windows because it crashes too soon, it is recommended to try it in Safe Mode or boot from Last Known Good Configuration.
If you can't get into Safe Mode, try using System Restore from your installation DVD or startup repair menu to set the system back to the previous restore point that you created.
Make sure your minidumps are enabled so Driver Verifier can output one to the location for you, and post it so I can review it.