Blue Screen- Dont know what to do!

[undisclosed]

Hello Everyone,

I am running windows 7 and I have been on windows 7 for at least
months. However, I am getting a blue screen error and do not know wha
to do. Please provide some input to a solution. Thank you


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA90063598D0
BCP2: 0000000000000000
BCP3: FFFFF88004F667B7
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062610-33181-01.dmp
C:\Users\JT\AppData\Local\Temp\WER-53757-0.sysdata.xml

Read our privacy statement online:
'Windows 7 Privacy Statement - Microsoft Windows
(http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409)

If the online privacy statement is not available, please read ou
privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


-----------------------------------------------------------
I downloaded blue screen view and came up with this below I do no
know what all this problematic stuff means from bluescreenview.


062610-33181-01.dmp 6/26/2010 10:58:3
AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffffa90`063598d0 00000000`00000000 fffff880`04f667b7 00000000`00000005 nvlddmkm.sys nvlddmkm.sys+13b970 x64 C:\Windows\Minidump\062610-33181-01.dmp 2 15 7600
062610-37299-01.dmp 6/26/2010 10:45:0
AM 0x00000124 00000000`00000000 fffffa80`050c7038 00000000`b2000040 00000000`00000800 hal.dll hal.dll+12903 x64 C:\Windows\Minidump\062610-37299-01.dmp 2 15 7600



BELOW WAS HIGHLIGHTED IN PINK


ntoskrnl.exe ntoskrnl.exe+ef801 fffff800`02a4c000 fffff800`03028000 0x005dc000 0x4b88cfeb 2/27/201
3:55:23 AM Microsoft® Windows® Operating System NT Kernel
System 6.1.7600.16539 (win7_gdr.100226-1909) Microsof
Corporation C:\Windows\system32\ntoskrnl.exe
nvlddmkm.sys nvlddmkm.sys+13b970 fffff880`04ac2000 fffff880`055e5180 0x00b23180 0x4ac791b5 10/3/200
2:02:29 P

 

[William Baldwin]

undisclosed wrote in gateway.com:

nvlddmkm.sys nvlddmkm.sys+13b970 fffff880`04ac2000

fffff880`055e5180 0x00b23180 0x4ac791b5 10/3/2009

2:02:29 PM

I'd suggest upgrading the driver for your video card.

http://www.nvidia.com/Download/index.aspx?lang=en-us

 

[Paul]

Hello Everyone,

I am running windows 7 and I have been on windows 7 for at least 2
months. However, I am getting a blue screen error and do not know what
to do. Please provide some input to a solution. Thank you


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA90063598D0
BCP2: 0000000000000000
BCP3: FFFFF88004F667B7
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062610-33181-01.dmp
C:\Users\JT\AppData\Local\Temp\WER-53757-0.sysdata.xml

Read our privacy statement online:
'Windows 7 Privacy Statement - Microsoft Windows'
(http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409)

If the online privacy statement is not available, please read our
privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


-----------------------------------------------------------
I downloaded blue screen view and came up with this below I do not
know what all this problematic stuff means from bluescreenview.


062610-33181-01.dmp 6/26/2010 10:58:39
AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffffa90`063598d0 00000000`00000000 fffff880`04f667b7 00000000`00000005 nvlddmkm.sys nvlddmkm.sys+13b970 x64 C:\Windows\Minidump\062610-33181-01.dmp 2 15 7600
062610-37299-01.dmp 6/26/2010 10:45:01
AM 0x00000124 00000000`00000000 fffffa80`050c7038 00000000`b2000040 00000000`00000800 hal.dll hal.dll+12903 x64 C:\Windows\Minidump\062610-37299-01.dmp 2 15 7600



BELOW WAS HIGHLIGHTED IN PINK


ntoskrnl.exe ntoskrnl.exe+ef801 fffff800`02a4c000 fffff800`03028000 0x005dc000 0x4b88cfeb 2/27/2010
3:55:23 AM Microsoft® Windows® Operating System NT Kernel &
System 6.1.7600.16539 (win7_gdr.100226-1909) Microsoft
Corporation C:\Windows\system32\ntoskrnl.exe
nvlddmkm.sys nvlddmkm.sys+13b970 fffff880`04ac2000 fffff880`055e5180 0x00b23180 0x4ac791b5 10/3/2009
2:02:29 PM

The "0x00000050 nvlddmkm.sys" tells you your Nvidia graphics driver
is falling over. Use your search engine with that as a search term,
to see examples of what other people have tried.

You can try a different driver.

Or you can review your hardware test strategy. For example, if
you build your own computer, use memtest86+ and Prime95 stress
test, to verify the CPU and RAM are properly adjusted and
stable. Some people never had a stable hardware platform to begin
with, and the symptoms can be one blue screen after another, with
different error messages each time. If you are seeing relatively
random errors, it could be a CPU/memory adjustment. If the errors
stay within nvlddmkm.sys, it is also possible the graphics
card is about to croak. If you have a super high powered
graphics card, it might even be overloading the PSU at
peak 3D play. In terms of hardware reasons, you've got a
few things to consider.

Before jumping to any conclusions, have a look at
*all* your bluescreen errors to date, and see if they're
random, or always the same error (i.e. always the same driver
file). That kind of info can help you choose a strategy to fix it.

Paul

 

[Peter Foldes]

BCCode: 50

http://aumha.org/a/stop.php#0x50
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

 

[Trimble Bracegirdle]

Undisclosed:
Have you / can you boot up in Safe Mode ?

Your not saying exactly where & when the Blue Scr. Crash is happening ?

You say it was working OK for some months.
Has anything been added or changed recently ?
Try unplugging everything thats not needed to start up.
(\__/)
(='.'=)
(")_(") mouse (Me, I Guess Ram Memory Fault)

 

[undisclosed]

Blue Screen only happens on normal boot. Not safe mode. Also, I ra
the MemTest and there were no errors. However, after I normally boote
the laptop, it showed like little specks to the right of the screen an
then the screen went black. Here are some problems I have had.

- Screen flickered when booted
- Screen automatically turned black after windows loaded
- Ran MemTest, (No Errors), but specs showed up after windows booted
- Updated Nvidia Driver and nothing happened. Continued to have sam
problems.

- Alert message opened- download missing driver for memory card
- Alert message opened- Install your video card driver

Tried to do both of these, but microsoft's help is not good at all an
always says that the solution could not be downloaded.

Need help asap

 

[Paul]

Blue Screen only happens on normal boot. Not safe mode. Also, I ran
the MemTest and there were no errors. However, after I normally booted
the laptop, it showed like little specks to the right of the screen and
then the screen went black. Here are some problems I have had.

- Screen flickered when booted
- Screen automatically turned black after windows loaded
- Ran MemTest, (No Errors), but specs showed up after windows booted
- Updated Nvidia Driver and nothing happened. Continued to have same
problems.

- Alert message opened- download missing driver for memory card
- Alert message opened- Install your video card driver

Tried to do both of these, but microsoft's help is not good at all and
always says that the solution could not be downloaded.

Need help asap!

"little specks to the right of the screen" Hmmm.

Nvidia shipped a large number of defective GPUs, where the problem was
with the packaging of the integrated circuit. You could check to see
whether your generation of hardware is affected or not. There
are many stories about this issue, and this is just one news article
on the subject.

http://news.softpedia.com/news/ATI-Says-That-Its-Chips-Have-Reliable-Packaging-Materials-91133.shtml

One of the cures, is application of heat to the product with the
defective GPU on it. At least one person took apart a PCI Express
video card, and baked it in a toaster oven, and claims to have
cured a video card problem. Similar efforts have been tried
with laptops as well. (Basically, run the laptop until the GPU
is boiling hot.) I can't recommend such a method, due to the
risk of ruining something else in the process. If the product
was repaired at the factory, they'd use precision equipment,
that could apply a controlled temperature profile while
re-soldering a new component. Doing the same thing with
a toaster oven (temperature = uncontrolled, and easily too high)
is just insanity. If your laptop has any warranty left, you'd be
much better off getting them to fix this mistake.

Testing the hardware with another OS, is another alternative
means of test. To give an example, I had a video problem
with my first computer (440BX chipset, ATI Rage video card
of some sort). Virtually any screen update activity in Windows
would "tip it over". After musing about the problem for some
time, and not making any progress, I tried booting a Linux
LiveCD. And the same damn thing happened. Linux would only
run for 30 seconds or a minute, before video problems would
crop up, and that would be it. By using two OSes, and testing
with both Windows and Linux, I was able to determine that the
machine with 440BX chipset, was infinitely stable (16 hours
Prime95 clean) with two sticks of RAM. If three or four sticks
were present, I'd have video problems. So there was something
wrong with an interaction between the AGP slot and the memory
controller (more likely a design defect, rather than defective
hardware). It probably wasn't the "Photoshop bug" (lack of
bypass capacitance on memory bus termination), because that
should have shown up no matter how much memory was present.

Try to test with two OSes. If you see problems with both, then
you know it is a hardware issue.

Paul

 

[Big 666]

Hello Everyone,

I am running windows 7 and I have been on windows 7 for at least 2
months. However, I am getting a blue screen error and do not know what
to do. Please provide some input to a solution. Thank you

Did it start happening after a Windows update, and new drivers for
equipment were installed causing problems?

Did you contact the computer manufacturer's tech support for help? They
can help you in this situation.

 

[undisclosed]

Did it start happening after a Windows update, and new drivers for
equipment were installed causing problems?

Did you contact the computer manufacturer's tech support for help
They
can help you in this situation.

Yes. Right after windows started updating. And yes I believ
equipment could have caused problems. I hooked my HDMI up to my TV.
That was also a new change. I contacted POS HP and they said that I a
out of warranty. This is the last time they get my money. This is th
first time I ever called them for help and they said I am out o
warranty. As far as the article about the defective GPUs, I purchase
the laptop one month or two before the article was published which give
me an indication that I might have a faulty Nvidia card. As of righ
now, for some odd reason, the computer has ran for like over 2 hour
without shutting down. However, I do not have my HDMI hooked up nor an
other wires. But I want to run all my stuff to include HDMI. Also, i
seems cooler than normal, but when it was hot, it seemed to shutdow
frequently? Maybe my laptop is pregnant lol.

Any suggestions??

 

[Big 666]

Yes. Right after windows started updating. And yes I believe
equipment could have caused problems.

I would say a driver was downloaded to the machine you don't know about.
And it may be causing the problem.

Did you check the Windows 7 View Installed Update List (off of Control
Panel/Programs and Features) to find out what software was updated on
your machine during the Windows Update?

I hooked my HDMI up to my TV.
That was also a new change. I contacted POS HP and they said that I am
out of warranty. This is the last time they get my money. This is the
first time I ever called them for help and they said I am out of
warranty. As far as the article about the defective GPUs, I purchased
the laptop one month or two before the article was published which gives
me an indication that I might have a faulty Nvidia card. As of right
now, for some odd reason, the computer has ran for like over 2 hours
without shutting down. However, I do not have my HDMI hooked up nor any
other wires. But I want to run all my stuff to include HDMI. Also, it
seems cooler than normal, but when it was hot, it seemed to shutdown
frequently? Maybe my laptop is pregnant lol.

Any suggestions???

You should take the computer to a reputable computer repair shop and
have them look at it for the overheating and computer shutdown, as that
is a serious problem.

 

[Agent_C]

PAGE_FAULT_IN_NONPAGED_AREA

http://technet.microsoft.com/en-us/library/cc957625.aspx

 

[SC Tom]

Yes. Right after windows started updating. And yes I believe
equipment could have caused problems. I hooked my HDMI up to my TV.
That was also a new change. I contacted POS HP and they said that I am
out of warranty. This is the last time they get my money. This is the
first time I ever called them for help and they said I am out of
warranty. As far as the article about the defective GPUs, I purchased
the laptop one month or two before the article was published which gives
me an indication that I might have a faulty Nvidia card. As of right
now, for some odd reason, the computer has ran for like over 2 hours
without shutting down. However, I do not have my HDMI hooked up nor any
other wires. But I want to run all my stuff to include HDMI. Also, it
seems cooler than normal, but when it was hot, it seemed to shutdown
frequently? Maybe my laptop is pregnant lol.

Any suggestions???

Unfortunately, warranty doesn't mean how many times you haven't called, but
how long you've owned the laptop. I wish it was based on how many times I
haven't called; my HPs would never have been out of warranty

Do a search on Google/Bing and HPs site and see if there are any recalls for
your make and model of laptop. Check on Nvidia's site also. Some of the
links Paul provided may also give you some kind of recourse. If there's a
recall based on your chipset, you may be able to get it fixed for free or
very cheap. Unfortunately, laptop troubleshooting by professionals is mostly
counter cost effective since a lot of the time it'll cost you almost as much
as a new laptop would.

 

[Dave]

in message

Yes. Right after windows started updating. And yes I believe
equipment could have caused problems. I hooked my HDMI up to my TV.
That was also a new change. I contacted POS HP and they said that I am
out of warranty. This is the last time they get my money. This is the
first time I ever called them for help and they said I am out of
warranty. As far as the article about the defective GPUs, I purchased
the laptop one month or two before the article was published which gives
me an indication that I might have a faulty Nvidia card. As of right
now, for some odd reason, the computer has ran for like over 2 hours
without shutting down. However, I do not have my HDMI hooked up nor any
other wires. But I want to run all my stuff to include HDMI. Also, it
seems cooler than normal, but when it was hot, it seemed to shutdown
frequently? Maybe my laptop is pregnant lol.

Any suggestions???

You just mentioned this about hot, I haven't noticed that in the thread
before. It is possible you have a cooling problem. Intake port dirty/dusty,
fan dirty/dusty, fan going bad and etc. If the airflow is blocked or the fan
quits the power supply can get hot and cause voltages to change, which can
cause a BSD. Some graphic cards have processors that run so hot they require
a cooling fan on their processor, if the same problem occurs with them then
you can get a BSD from the video card. One other thing, and I know you
probably know this, but you need to ensure you don't operate a laptop on a
soft surface, like on your bed or pillow. This can let the laptops air
intake ports get covered and will cause a laptop to run hot. I suggest you
check all ports to ensure they are clean and dust-free and you can hear fans
running. On my HP laptop the cooling fan doesn't run all the time, I guess
it has a thermal switch or it could have a fan on the video processor that
kicks on and off, listen on yours to make sure you get a fan noise at some
time and that the noise is just air movement, not a grinding or growling
type noise, if you hear the latter then the fan is bad. If you get another
BSD, check at that time for fan noise.
I agree with posters that say it sounds like a driver problem since it
happened when you upgraded, but it could be a coincidence as well.
HTH,
Dave