Blackberry Software Stops responding

[Drew]

Whenever I start my Blackberry Desktop Manager I get this:

I always had the same problem with this software under Windows XP but if I just left the program run it would start responding again in 30 seconds or so. Windows 7 forces me to close the program the second it becomes unresponsive.

Is there any way to keep Windows from shutting down unresponsive software so I can see if it will "unfreeze", or if there is any other fix for it.

 

[Veedaz]

Hi Drew

Are you using the latest Desktop Manager 5.0.1 B49 ? I did have this installed but i hardly ever used it so when i changed my C drive i did not install, but it should work OK in 32 & 64-bit Windows 7, can you try installing as Admin and with UAC (User Account Control) on low setting or off just for the install)

 

[Drew]

Thanks for the quick response.

I unistalled and reinstalled with UAC settings off. When I turn UAC back on the defualt settings it still freezes up, but if I turn UAC off completely the program works fine. I only sync or backup my Blackberry every couple of weeks so it's easy enough just to turn off UAC before I run the software.

 

[Veedaz]

About the first thing i did when i installed Windows 7 was turn off UAC (I do not recommend this action for every Windows 7 user) this was just my personal choice