Buffalo said:
I have a frienc who just purchased a Laptop with Win7 HE Premium 64 bit and
was somewhat used to WinXP.
He is now in a nursing home and is having problems with the new system.
He thinks MS help is totally useless.
What would be some good recommendations?
Thanks,
Buffalo
I think you should quantify what "having problems" means.
An unfamiliarity with the system isn't really a problem, the
same as say, "broken WiFi" would be. That's a technical problem.
If the user is uncomfortable with the interface, that is perfectly
understandable. You could always do something like this, to make
the interface seem more familiar. But if something needs to be
fixed on there, this thin veneer isn't going to make any
difference at all. The user is still going to feel helpless.
http://www.howtogeek.com/howto/2227/get-the-classic-start-menu-in-windows-7/
For example, when UAC pops up, the user is going to be pissed.
It's a more secure OS, or at least does things to make it harder
for the user to compromise the system. And sooner or later, a
WinXP familiar user, is going to run into a Windows 7 roadblock.
And the built-in help, isn't going to be that much help in the matter.
You really need to train the user, how to slog through the
output of search engines
Like the rest of us do
Or at least get them interested in sites like "sevenforums".
http://www.sevenforums.com/general-discussion/
I used to think, buying books was the answer, but when I consider
the ratio of useful info, to book thickness, I came to realize
I just wasn't getting my money from them.
Paul