BackUp & Restore help

[sethm1]

This may be a question for Acronis - but you guys are pretty helpful.

I installed Acronis True Image 2011.
But when I went to Control Panel, hen Backup & Restore,the Acronis opened up.
So, not seeing where to turn that off. I uninstalled the program.

Now when I go to Cont Panel and Back up & Restore - no window opens!
Nor when I go to Start/Maintence/BackUp & Restore.

Any suggestions !

 

[clifford_cooley]

Have you checked "Control Panel >> System and Security >> Action Center" to see if there is messages about your backup and restore not being setup properly?

Edit:

From Action Center, I have "Backup and Restore" on the left side of the window. When I click "Backup and Restore", the new window has an option to select a new Backup program. The option is labeled "Select another backup to restore files from".

 

[sethm1]

yes- when I go to the Action Center, and on the left side of the window & too see Backup & Restore- but nothing opens.
On the right side I see Recovery.
Selecting this does open the System Restore - and there are my restore points.

So some how the short cuts in Control Panel & Start Menu stopped working.

I am going to try an early restore point and see what happens (when I had the 2010 home version of Acronis).

I went to Services, to see if anything stood out.
Windows Back up - is set to Started & Manual. Should it be Automatic ?

 

[TrainableMan]

If you haven't rebooted since Acronis 2011 was installed, you could try shutting down and then boot up, hit F8 and pick last known good configuration.

 

[sethm1]

Thanks for the suggestion, however I had rebooted a few times since the install.

 

[clifford_cooley]

I am going to try an early restore point and see what happens (when I had the 2010 home version of Acronis).

Did this help any at all?

 

[sethm1]

no - did not see an option labeled "Select another backup to restore files from".

 

[TrainableMan]

In the search type "restore your computer or reinstall windows" (w/o the quotes).

BUT
If you can't get stuff to open I would suspect registry errors or a needed service is stopped or deleted so I would try your system restore discs instead.

 

[sethm1]

yes - I can access Restore points that way.

Will look into windows reinstall - is there not a way to re-install without loosing everything (starting from scratch)?

 

[TrainableMan]

I meant to say the System Repair Disc. When you first booted after a fresh install it asks you to create a Repair Disc. Use of this disc is non-destructive.

 

[sethm1]

Its been so long, I forgot about that disc (I made 2- a DVD & a CD copy).

I just found this-
http://www.dummies.com/how-to/conte...-restore-windows.navId-397923.html?print=true


Thanks!!

 

[sethm1]

Use the system Repair disc.
1st tried the Startup Repair tool - no errors found.
then the Memory Diagnostic - also no errors found.

I am a bit concerned about using the Image Recovery- what if I go back say 2 months and still no fix.. Is there a option to Undo that recovery - just like in BackUp & Restore?

 

[TrainableMan]

If the system repair disc doesn't solve your problems then

In the search type "restore your computer or reinstall windows" (w/o the quotes).
Select Open System Restore
Restore system files and settings

And if none of those work and you can't get a restore from image then I would reinstall fresh so I wouldn't worry about can I undo it (I doubt you can undo).

I don't know what you did or what happened but if things get too screwed up there comes a time to just start fresh for fear of what the heck else is gonna happen next.

 

[sethm1]

Yes - that prcocess (via Search "Restore your computer or reinstall windows" does work.
Its the short cut in the Control Panel & the Start Menu that does.
So not all is lost.

 

[TrainableMan]

I wasn't telling you so you just knew another way to get there. I was suggesting you actually run it and fix your system so the other links work properly.

 

[sethm1]

Oops - sorry.
Will go try back a month

 

[sethm1]

System restore back to prior to install of home 2011 did not help/work.

I now have 2011 on the PC an when I go to the Backup & Restore in Control Panel- the Acronis opens. Well - at least something opened so I guess thats a plus.

I went back to the Action center.
Found the "Select another backup to restore files from" option you spoke of - actually called " Turn on Windows Back up" did a reboot- but still Acronis opens.

I am going to see about uninstalling Acronis 2011, then re-install the 2010 version and see if that helps.

 

[TrainableMan]

I don't know what Acronis did or you may have done accidentally but at this point I would suggest a complete and total reinstall of everything because I fear what other things may be messed up.