Marv said:
Somehow a search program names ASk go on my system and comes up every
time I start the browser. I located it in the remove program list and
deleted it but it still comes up. How can I get rid of this?
Do a search on "remove Ask Toolbar". Apparently, some people
try to use the Add/Remove programs thing to get rid of it, and
it doesn't work.
http://answers.yahoo.com/question/index?qid=20091127231027AAv4a1h
"This program is a BHO - Browser Helper Object - when used with
Internet Explorer. You should be able to disable the toolbar in
Internet Explorer with Tools - Manage Addons"
You could give that a try.
*******
Another site gives instructions like this.
"We also discovered during our test that files associated to AskBar
are not completely removed during the browser uninstallation process.
This is what happened to one of our readers, as shown in his comment
in our post "Latest Threats". So we present to you now the guide to
completely remove the AskBar Toolbar as promised.
How to completely remove the AskBar Toolbar:
Part 1
1. Open Firefox.
2. Go to Tools \ Add-ons.
3. Highlight "Askbar Toolbar" and then click Uninstall.
4. Restart Firefox.
Part 2
After uninstalling AskBar in Firefox:
1. Open CCleaner (if you don't have it yet, click here to download latest version).
2. Click "Cleaner", click "Analyze" and then click "Run cleaner".
3. Click "Registry" and then "Scan for Issues".
4. You will see "Obsolete software key | AskBarDis | HKCU\Software\AskBarDis".
5. Click "Fix selected issues...", close CCleaner.
Part 3
1. Open HijackThis (download from this site).
2. In the main window, click "Scan".
3. Select / mark the following:
* O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} -
C:\Program Files\AskBarDis\bar\bin\askBar.dll
* O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} -
C:\Program Files\AskBarDis\bar\bin\askBar.dll
Also delete if you see the following:
* O4 - HKLM\..\RunOnce: [AskSBar Uninstall] rundll32 C:\PROGRA~1\UNINST~1.DLL,O -3)
4. Click "Fixed check", "Yes" and then "Ok".
5. Click "Main Menu", click "View the List of backups".
6. Select / mark the same registry files which were deleted in Step number 3.
7. In the right pane, click "Delete", or "Delete All" and then "Yes".
8. Close HijackThis and you're done.
Optional: Run CCleaner once more before you restart computer.
Now, I wouldn't follow that recipe to the letter. Instead,
look at all of the elements it makes reference to. The registry entries.
HKCU\Software\AskBarDis
HKLM\..\RunOnce <--- another reference to an AskBarDis file ?
and the program file it uses.
C:\Program Files\AskBarDis\bar\bin\askBar.dll
and then you may be able to construct your own removal procedure. Or alternately,
do additional searches using "AskBarDis" or "askBar.dll" etc.
What I'm surprised at, is the fact that the Add/Remove doesn't work
for the thing, doesn't get it treated as malware by many of the
malware sites, and then, resulting in better removal instructions.
Also, be careful if you're offered a tool that promises to remove Ask Bar.
It could be malware. If the removal tool you're offered is small enough,
you can upload the package to virustotal.com and have it scanned. A clean
scan on virustotal.com is not a guarantee that malware is not present,
but it is a start. (Obviously, the people crafting malware, can upload
to virustotal.com and check for themselves, whether they can be detected.)
HTH,
Paul