Before i restored i had the Windows icon in my notification area at the bottom of my screen. I had reserved my copy. I had been having troubles with my PC so i did a restore to factory state. I have a HP Compaq Model # CQ5521F running Windows 7 Home Premium. Before restore it said there was something wrong with my NVIDIA driver. Apparently restoring & updating fixed that. But i notice there still may be a problem with that driver as my display will shut off without warning & then come back on. The msg. that came up was: NVIDIA Windows Kernel Mode Driver Version 186.55 stopped responding & has successfully recovered. Then it told me i needed Windows Service Pack 1...i have it. I have checked the qualifications for getting Windows 10 & i meet them. I still couldn't get the icon back & i still can't get Windows 10. I have tried everything & now i have no where to turn. Please help????