A Strange e-mail

[Cataloochee]

Can anyone tell me what this means: Subject 'Re: Urgent Comcast Notification'
Server Error: 550
Server Response: 550 5.1.1 Not our Customer
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

 

[TrainableMan]

Your userid/pass were apparently invalid because when you attempted to send/get mail you were denied.

 

[Cataloochee]

Trainman , thanks for the response, but were is the answer? what do I do with this srstrange e-mail. It will not delete Cataloochee

 

[clifford_cooley]

where is the question?

TM give an answer to the only question you ask.

Question: What does it mean?

If the message doesn't delete by normal deletion, I'm not sure what to tell you. I know some providers have their own location for notification that they send. Sometimes they control when notifications are removed.

You are calling this a Email message. Are you receiving this as a popup notification when trying to check for Email?

 

[TrainableMan]

To delete the message you have to successfully log in; which you can't if you are using the wrong userid/password.

So for starters, what mail program are you using?

 

[Cataloochee]

The message comes in as a Urgent Comcast Nofication Comcast is my mail people

 

[TrainableMan]

You didn't really answer my question. How do you get your mail: do you use a browser and logon (ie webmail) or do you use a program like Microsoft Outlook?

It doesn't really matter too much because since it's comcast they have included technical support. I suggest you call them, mention the error you are getting, and have their technical support walk you through logging on (and correcting your settings if it is a program rather than webmail).

 

[Cataloochee]

I'm sorry I couldn't answer your guestion about the mail but Comcast is now looking into the matter. But I want to thank you again for your help. Frankly I don't know how you do so much! Thanks again. I once had an untrainable wife.

 

[Cataloochee]

The threat has beern solve. Cataloochee